At a Glance
- Tasks: Deliver exceptional service and assist in training new team members.
- Company: Join Nike, a leader in sports and fashion, in Leicester.
- Benefits: Competitive pay, monthly bonuses, and generous employee discounts.
- Why this job: Be part of a diverse team and make an impact in retail.
- Qualifications: Customer service experience and strong communication skills preferred.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
Nike Leicester is looking for the next FULL-TIME Retail Assistant to join our team and provide world-class service to the consumer:
What you bring
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture
What you get
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability
- Must be available to work 40 hrs per week (full time) during store opening hours, including evenings and available Saturday & Sunday.
Note: relocation is not provided for this role
Apply now online (it is recommended that you indicate your availability in your resume).
We are waiting for you!
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Retail Assistant (Athlete) - Full Time - Leicester employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Athlete) - Full Time - Leicester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products and values. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you the inside scoop on what it's really like to work at Nike and might even refer you for the role, which is always a bonus!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills in an interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to highlight your availability in your resume, as they’re looking for full-time commitment. Let’s get you that job!
We think you need these skills to ace Retail Assistant (Athlete) - Full Time - Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a great experience for customers. Use specific examples to show us what you can bring to the team!
Be a Brand Ambassador: Nike is all about the brand, so let your passion shine through! Talk about your love for sports and fashion in your application. We’re looking for someone who can represent our values and connect with consumers on that level.
Tailor Your Application: Don’t just send a generic application. Make it personal! Refer to the job description and align your skills with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We recommend applying directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details. Plus, make sure to mention your availability in your resume!
How to prepare for a job interview at Nike
✨Know Your Nike Products
Before the interview, make sure you brush up on your knowledge of Nike products and services. Familiarise yourself with their latest offerings and any unique features. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver the premium brand experience that Nike values.
✨Be Ready to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be prepared to talk about how you've collaborated with others in previous roles. Share specific instances where you supported teammates or contributed to a positive team environment, as this aligns with Nike's emphasis on collaboration.
✨Flexibility is Key
Since the role requires flexibility with scheduling, be ready to discuss your availability openly. Highlight your willingness to work evenings, weekends, and holidays. This shows that you're committed to meeting the store's needs and can adapt to the dynamic retail environment.