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For Companies At a Glance
- Tasks: Deliver exceptional service and assist in training new team members.
- Company: Join Nike ICON, a leader in sports and fashion.
- Benefits: Competitive pay, monthly bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth until August 2026.
- Why this job: Be part of a dynamic team and represent a premium brand.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Nike ICON is looking for the next Full Time 40 hours Retail Assistant on a Fixed Term Contract basis to join our team and provide world-class service to the consumer:
What you bring:
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- Availability 40 HOURS PER WEEK - This is a fixed term opportunity until the end of August 2026.
- Must be available to work evenings and available both Saturday & Sunday.
Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!
Retail Assistant (Athlete) – FT40 - Nike ICON - Fixed Term Contract employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Athlete) – FT40 - Nike ICON - Fixed Term Contract
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products, values, and culture. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and what it’s really like to work at Nike ICON. Plus, a referral can give your application a nice boost!
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing exceptional service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories in interviews to showcase your experience and approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Don’t forget to highlight your availability in your resume, as they’re looking for someone who can commit to those 40 hours a week!
We think you need these skills to ace Retail Assistant (Athlete) – FT40 - Nike ICON - Fixed Term Contract
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service or retail. We want to see how you've gone above and beyond to provide exceptional service, so share specific examples that showcase your skills!
Be a Brand Ambassador: Nike is all about the brand experience, so let us know how you connect with the brand. Share your passion for Nike products and how you can help create that premium experience for our consumers.
Flexibility is Key: Since this role requires flexibility with scheduling, be upfront about your availability in your application. We appreciate candidates who can work evenings and weekends, so don’t shy away from mentioning your open hours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to include your availability in your resume!
How to prepare for a job interview at Nike
✨Know Your Nike Products
Before the interview, make sure you brush up on your knowledge of Nike products and services. Familiarise yourself with their latest offerings and any unique features. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience, which is crucial for this role.
✨Be Ready to Discuss Teamwork
Since the role involves collaborating with retail leads and other teammates, be prepared to discuss your experiences working in a team. Highlight how you’ve supported colleagues in achieving sales targets or training new employees, as this aligns perfectly with what they’re looking for.
✨Flexibility is Key
Given the retail hours, it’s important to express your flexibility during the interview. Be honest about your availability and willingness to work evenings and weekends. This shows that you’re committed to meeting the needs of the store and can adapt to varying schedules.