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- Tasks: Join Nike as a Retail Assistant, delivering top-notch service and supporting store operations.
- Company: Nike is a leading brand in sports and fashion, known for innovation and quality.
- Benefits: Enjoy competitive pay, monthly bonuses, discounts, and a stylish Nike outfit.
- Why this job: Be part of a diverse team, enhance your skills, and connect with fellow sports enthusiasts.
- Qualifications: Customer service experience preferred; must be a great communicator and team player.
- Other info: Flexible scheduling required; must be available evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Nike West London is looking for the next full-time (40 hours) Retail Assistant to join our team and provide world-class service to the consumer.
What you bring:
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shop floor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and to seek more insights on sales trends, NIKE products, services, and culture.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- Availability 40 hours per week - fully flexible across 7 days.
- Must be available a minimum of 3 nights a week 5-9pm and can work both Saturday & Sunday.
Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!
Retail Assistant (Athlete) F/T 40HRS (Nike West London) employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Athlete) F/T 40HRS (Nike West London)
✨Tip Number 1
Familiarise yourself with Nike's product range and brand values. This knowledge will not only help you in conversations with customers but also demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Highlight your flexibility and availability in your discussions. Since the role requires working evenings and weekends, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Retail Assistant (Athlete) F/T 40HRS (Nike West London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and retail experience. Emphasise any roles where you demonstrated effective communication and teamwork, as these are key qualities for the Retail Assistant position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sports and fashion, and how it aligns with Nike's brand values. Mention your flexibility in scheduling and your eagerness to contribute to a diverse and inclusive team.
Showcase Product Knowledge: Demonstrate your understanding of Nike products and services in your application. You could mention specific products you admire or recent trends in the sports industry that excite you, showing that you stay informed and engaged.
Indicate Availability Clearly: Since the job requires flexible hours, clearly state your availability in your CV. Highlight your willingness to work evenings, weekends, and holidays, as this will show your commitment to meeting the store's needs.
How to prepare for a job interview at Nike
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Nike and its products during the interview. Share personal experiences with the brand and how it aligns with your lifestyle, as this will demonstrate your genuine interest in becoming a part of their team.
✨Highlight Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Discuss how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Retail Assistant role.
✨Demonstrate Product Knowledge
Familiarise yourself with Nike's latest products and services before the interview. Be ready to discuss specific items and their features, as well as how you would recommend them to customers based on their needs.
✨Be Ready for Teamwork Questions
Since collaboration is key in this role, prepare to answer questions about your experience working in teams. Think of examples where you supported colleagues or contributed to a positive team environment, as this will show you are a great fit for their culture.
