At a Glance
- Tasks: Connect customers with products, maintain store departments, and assist in training entry level associates.
- Company: Nike Factory Store Wembley offers fixed term roles until early September 2026.
- Benefits: 40 hour per week opportunities with fully flexible availability including weekends and bank holidays.
- Other info: Candidates must be able to perform basic math functions and communicate effectively in English.
- Why this job: Join a passionate team and enhance your customer service skills in a dynamic retail environment.
- Qualifications: One or more years of customer service experience and a passion for the Nike brand are preferred.
We at Nike Factory Store Wembley have 40 hour per week opportunities available! These are fixed term roles until early September 2026.
Availability Required
- Fully Flexible
- Able to work Weekends - Saturday & Sunday
- Work Bank Holidays
Responsibilities
- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.
- Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting.
- Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques.
- Assist Leads, Senior Associates, and Managers in training entry level associates.
- Assist with loss prevention efforts by providing proactive customer service.
Qualifications
- One or more years of customer service and/or retail experience preferred.
- Demonstrable passion for the Nike brand.
- Able to perform basic math functions, including addition, subtraction, multiplication and division.
- Able to effectively communicate in verbal and written English.
- Able to accomplish multiple tasks in a fast-paced environment.
- Able to work effectively with others in a team-oriented environment and provide excellent customer service.
Retail Assistant (Athlete) employer: Nike
Working at Nike Factory Store Wembley means being part of a globally recognized brand. Enjoy a fully flexible schedule while developing your skills in customer service and retail. The team is dedicated to providing superior service and fostering a strong connection between consumers and the Nike brand.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Nike:Don’t forget to personalise your application for Nike! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Nike
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Nike offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Nike and contribute positively during your temporary stint.
