At a Glance
- Tasks: Deliver world-class service and assist in training new team members.
- Company: Join Nike Croydon, a leader in sports and fashion.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a stylish Nike outfit.
- Other info: Flexible hours with opportunities for growth until September 2026.
- Why this job: Be part of a diverse team and make an impact in retail.
- Qualifications: Customer service experience and great communication skills are preferred.
The predicted salary is between 10 - 12 £ per hour.
Nike Croydon is looking for the next part‑time 20 hour Retail Assistant to join our team and provide world‑class service to the consumer.
What you bring
- Using your expertise in exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g., operating cash register, managing incoming and outgoing goods, refilling products on shopfloor, building visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and seek more insights on sales trends, NIKE products, services, and culture.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values diversity, equity & inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in‑store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability
- Must be available Saturday & Sunday.
- This is a fixed‑term opportunity until 06 September 2026.
Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!
Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon employer: Nike
At Nike Croydon, we pride ourselves on being an exceptional employer that champions a vibrant work culture and prioritises employee growth. Our part-time Retail Assistants enjoy competitive compensation, generous discounts, and the chance to be part of a diverse team that values inclusion and collaboration, all while working in a dynamic environment at the forefront of the sports and fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products, values, and culture. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and what it’s really like to work at Nike Croydon. Plus, a referral from an employee can boost your chances!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to assist a customer or handle a tricky situation. Role-playing these situations with a friend can help you feel more confident and prepared for any questions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure to highlight your availability in your resume, especially since they’re looking for weekend warriors. We’re excited to see your application!
We think you need these skills to ace Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to provide exceptional service, so share specific examples that showcase your skills!
Be a Brand Ambassador:Nike is all about the brand, so let us know how you connect with it! Share your passion for Nike products and how you can help create a premium experience for our consumers.
Tailor Your Resume:When applying, make sure your resume reflects the qualifications we’re looking for. Mention your availability clearly and any relevant retail experience that aligns with the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t forget to indicate your availability in your resume!
How to prepare for a job interview at Nike
✨Know Your Nike Products
Before the interview, brush up on your knowledge of Nike products and services. Familiarise yourself with their latest offerings and any unique features. This will not only show your enthusiasm for the brand but also help you answer questions about how you can recommend products to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond for a customer or helped resolve an issue. This will demonstrate your ability to deliver a premium brand experience, which is key for this role.
✨Be Ready to Discuss Teamwork
Since you'll be assisting in training new employees and working closely with your teammates, be prepared to discuss your teamwork skills. Share specific instances where you collaborated effectively with others, highlighting your role as a supportive team member and brand ambassador.
✨Flexibility is Key
Make sure to express your availability clearly during the interview. Since the role requires flexibility with scheduling, emphasise your willingness to work weekends and holidays. This shows that you're committed and ready to meet the store's needs.
