At a Glance
- Tasks: Deliver exceptional service and assist in various store departments.
- Company: Join Nike, a leader in sports and fashion, with a focus on diversity.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Why this job: Be part of a dynamic team and represent a premium brand.
- Qualifications: Customer service experience and strong communication skills preferred.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Nike Edinburgh Loanhead is looking for the next part time (14 hours) Retail Assistant to join our team and provide world-class service to the consumer:
What you bring
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture
What you get
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate
- Demonstrated ability to apply product sales techniques.
Availability
- 14 hours per week
- Must be available to work evenings and available Saturday & Sunday
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Apply now online
We are waiting for you!
Note that relocation support is not provided for this role
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Retail Assistant (Athlete) 14 Hours employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Athlete) 14 Hours
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products, values, and culture. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 3
Practice your customer service skills! Role-play common retail scenarios with friends or family. This will help you feel more confident when discussing your experience and how you can deliver that world-class service Nike is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back for new opportunities to join the Nike family!
We think you need these skills to ace Retail Assistant (Athlete) 14 Hours
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love helping customers and creating a great shopping experience!
Highlight Relevant Experience: Make sure to mention any previous retail or customer service roles you've had. We’re looking for those skills that will help you excel as a Retail Assistant, so don’t hold back on showcasing your expertise!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique experiences and what makes you a great fit for our team. We want to know the real you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our awesome team at Nike Edinburgh Loanhead.
How to prepare for a job interview at Nike
✨Know Your Nike Products
Before the interview, brush up on your knowledge of Nike products and services. Familiarise yourself with their latest offerings and any popular items. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond to assist a customer. This will demonstrate your ability to deliver a premium brand experience, which is crucial for this role.
✨Be Ready to Discuss Teamwork
Since the role involves collaborating with teammates and supporting various store departments, be prepared to discuss your experiences working in a team. Highlight how you’ve contributed to team success and how you can support new employees as they join the team.
✨Flexibility is Key
Given the need for flexible scheduling, be ready to discuss your availability openly. Mention your willingness to work evenings, weekends, and holidays, as this shows your commitment to meeting the store's needs and being a reliable team member.