At a Glance
- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join Nike, a leader in sports and fashion with a vibrant culture.
- Benefits: Enjoy competitive pay, monthly bonuses, and generous employee discounts.
- Other info: Flexible hours and a supportive team that values diversity and inclusion.
- Why this job: Be a brand ambassador and make a real impact in the retail world.
- Qualifications: Retail or customer service experience preferred; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Nike Portsmouth is looking for a Retail Lead (40 hours) to join our team and provide world class service to the consumer.
What you bring
As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Business Areas
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note: Relocation support is not provided for this role.
Retail Lead - Premium Brand Experience + Employee Discounts in Portsmouth employer: Nike
Nike Portsmouth is an exceptional employer that prioritises a supportive and inclusive work culture, offering employees the chance to thrive in a dynamic retail environment. With competitive compensation, generous employee discounts, and opportunities for career growth within the leading sports and fashion brand, team members are empowered to deliver outstanding service while enjoying a collaborative atmosphere. Join us to be part of a team that values diversity and champions excellence in every consumer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Lead - Premium Brand Experience + Employee Discounts in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nike's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Retail Lead role. Think about specific examples where you've delivered exceptional service or led a team, and be prepared to share those stories.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. It shows you understand the premium experience they want to deliver and that you're ready to represent Nike on the sales floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Lead - Premium Brand Experience + Employee Discounts in Portsmouth
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Nike shine through! Share any personal experiences with the brand and how they’ve influenced your desire to work with us. We want to see that you’re not just looking for a job, but that you genuinely care about delivering a premium experience.
Highlight Relevant Experience:Make sure to showcase any customer service or retail experience you have. Use specific examples to demonstrate how you've successfully managed teams or delivered exceptional service in the past. This will help us see how you can contribute to our team right from the start!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Lead role. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Nike
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Nike's history, values, and current initiatives. This will not only show your passion for the brand but also help you articulate how you can contribute to their mission of delivering a premium experience.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be managing a team. Prepare examples from your past experiences where you've successfully motivated and coached others. Highlight specific situations where your leadership made a difference in achieving sales targets or enhancing customer service.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've identified and solved problems in a retail environment. Be ready to discuss how you approached these challenges and what the outcomes were. This will illustrate your ability to think on your feet and support store leadership effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
