At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join NIKE, a leader in sports and fashion with a vibrant culture.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a stylish NIKE outfit.
- Other info: Flexible hours and a supportive team that values diversity and inclusion.
- Why this job: Be a brand ambassador and make a real impact in the retail experience.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 28800 - 43200 £ per year.
What you bring: Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our Leads specialize in one business area but will support cross-functionally.
COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get: One of the best compensation and benefits packages in the industry. Opportunity for monthly performance-based bonus. A supportive team that values Diversity, Equity & Inclusion. A career at a company at the forefront of the sports and fashion industry. Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications: Customer service and/or retail experience preferred. Ability to manage a small team of peers. Effective communicator, brand ambassador, and collaborative teammate. Demonstrated ability to apply product sales techniques. Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. Note that relocation support is not provided for this role.
Apply now online. We are waiting for you!
Retail Lead (Commercial) - Portsmouth employer: Nike
At NIKE, Inc., we pride ourselves on being an exceptional employer that champions a vibrant work culture and prioritises employee growth. Located in Portsmouth, our team enjoys one of the industry's best compensation packages, along with generous discounts and a supportive environment that values Diversity, Equity & Inclusion. Join us to be part of a leading brand in the sports and fashion industry, where your contributions directly enhance the consumer experience and foster a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Lead (Commercial) - Portsmouth
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into NIKE’s values, products, and recent initiatives. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! As a Retail Lead, you'll be managing a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Showcase your leadership style! Think of examples where you've motivated a team or solved a problem. Be ready to share these stories during your interview to demonstrate how you can create an excellent work atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the NIKE team. We’re excited to see what you bring to the table!
We think you need these skills to ace Retail Lead (Commercial) - Portsmouth
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for NIKE shine through! Share why you’re excited about the brand and how you can contribute to delivering that premium experience we all strive for.
Highlight Relevant Experience:Make sure to showcase any customer service or retail experience you have. We want to see how your past roles have prepared you to manage a team and deliver exceptional service on the sales floor.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team and the role of Retail Lead.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with NIKE.
How to prepare for a job interview at Nike
✨Know Your Brand
Before the interview, dive deep into NIKE’s values, mission, and recent initiatives. Being able to discuss how you align with their brand ethos will show your passion and commitment, making you stand out as a candidate.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated peers. Highlight specific situations where you solved problems or improved team performance, as this aligns perfectly with the Retail Lead role.
✨Understand the Consumer Experience
Think about what exceptional customer service means to you and how you can implement that in a retail environment. Be ready to share ideas on enhancing the consumer journey, as this is crucial for the position.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to retail challenges. Practice responding to scenarios involving team dynamics, sales targets, and customer interactions to demonstrate your problem-solving skills and adaptability.
