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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join NIKE, Inc., a leader in sports and fashion with a diverse culture.
- Benefits: Competitive pay, performance bonuses, generous discounts, and a supportive team environment.
- Why this job: Be part of a dynamic team that inspires athletes and pushes boundaries.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Flexible hours and opportunities for professional growth in an electric atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Become a Part of the NIKE, Inc. Team. NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike Unite Durham is looking for a Team Lead to provide world‑class service to the consumer.
What you bring
As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our leads specialize in one business area but will support cross‑functionally.
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in‑store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (7am‑9pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Apply now online. We are waiting for you! NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world. NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Team Lead - Durham in North East employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead - Durham in North East
✨Tip Number 1
Get to know the company culture! Before your interview, dive into NIKE's values and mission. This way, you can show how your skills and passion align with their vision. Plus, it’ll help you stand out as someone who truly gets what NIKE is all about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the Team Lead role. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or solved problems in previous roles. NIKE loves achievers and visionaries, so let your experience shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Lead - Durham in North East
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for sports and retail shine through. We want to see how excited you are about the opportunity to be part of the NIKE team and how you can contribute to creating an amazing consumer experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Team Lead role. We’re looking for leaders who can motivate a team and deliver exceptional service, so showcase any past experiences that demonstrate these skills.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value diversity and want to know what makes you unique. Share your story and how it connects to NIKE’s mission and values.
Apply Through Our Website: Remember to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the NIKE family!
How to prepare for a job interview at Nike
✨Know Your Nike Inside Out
Before the interview, dive deep into Nike's culture, values, and recent initiatives. Familiarise yourself with their commitment to diversity and innovation. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you can inspire others to deliver exceptional consumer service.
✨Emphasise Customer Experience
Nike is all about providing a premium experience to consumers. Think of specific instances where you've gone above and beyond for customers. Highlight your customer service skills and how you can ensure that every interaction at Nike is memorable and positive.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to retail challenges, team dynamics, or consumer interactions. Practice responding to these scenarios by outlining your thought process and decision-making skills. This will showcase your problem-solving abilities and readiness for the role.
