At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Nike, a diverse and inclusive employer that values creativity and innovation.
- Benefits: Competitive pay, employee discounts, and opportunities for personal growth.
- Other info: Exciting career progression opportunities in a vibrant work environment.
- Why this job: Be part of a dynamic team that shapes the future of retail and sports culture.
- Qualifications: Experience in retail or customer service and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
This job is with Nike, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Become a Part of the NIKE, Inc. Team. NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associate is called "Athlete".
As a Coach you are:
- Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers.
- Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere.
- Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, sales floor).
- Identifying and improving areas based on feedback given by consumers.
- Being a brand ambassador for NIKE’s initiatives including training your team.
- Ensuring that the store complies with all NIKE standards and guidelines.
- Cooperating with your business partners across stores and HQ.
More specifically, our store structure consists of the 3 Coach roles below:
- COMMERCIAL: Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards. Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieves brand standards. Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store. Being responsible for monthly initiative launches. Using our reporting tools to make the best commercial decisions. Achieving accurate inventory to fulfil digital orders.
- ATHLETE EXPERIENCE: Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose). Leading team Engagement on NIKE Community Ambassador activities. Partnering with senior store leadership, you will oversee the hiring processes including onboarding. Being responsible for store scheduling. Working collaboratively with the store team to implement.
Commercial Coach - Edinburgh Loanhead in Midlothian employer: Nike
Nike is an exceptional employer that champions diversity and creativity, offering a vibrant work culture where every employee is encouraged to explore their potential and push boundaries. Located in Loanhead, Edinburgh, the company provides ample opportunities for personal and professional growth, alongside a commitment to inclusivity and community engagement. As a Commercial Coach, you will not only lead a dynamic team but also play a pivotal role in delivering a premium brand experience, making Nike a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Coach - Edinburgh Loanhead in Midlothian
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Nike's values and mission. This will help you connect your experiences with what they stand for, showing them you're not just another candidate but a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help Nike achieve its goals, especially in delivering that top-notch athlete experience.
✨Tip Number 3
Show off your passion! During the interview, share stories that highlight your love for sports and retail. Let them see your enthusiasm for being part of a brand that pushes boundaries and embraces diversity.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your great fit for the Coach role. And remember, apply through our website for the best chance!
We think you need these skills to ace Commercial Coach - Edinburgh Loanhead in Midlothian
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the brand and what makes you a perfect fit for the Coach position. Share your experiences that align with NIKE's values and culture.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight relevant experience in retail, coaching, or customer service. We’re looking for achievers and leaders, so don’t be shy about showcasing your accomplishments!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the one we’ve been searching for! Use it to connect your skills and experiences to the job description. Be genuine and let your personality come through – we love authenticity!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the company there. We can’t wait to hear from you!
How to prepare for a job interview at Nike
✨Know Your Nike
Before the interview, dive deep into Nike's culture, values, and recent initiatives. Understand what makes them tick and how they embrace diversity. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Coaching Skills
As a Commercial Coach, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and coached others. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Emphasise Customer Experience
Nike is all about delivering exceptional consumer service. Be ready to discuss how you've enhanced customer experiences in previous roles. Think of specific instances where your actions led to positive feedback or improved sales.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's dynamics, upcoming initiatives, or how success is measured in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
