Retail Team Lead: Elevate Customer Experience in London
Retail Team Lead: Elevate Customer Experience

Retail Team Lead: Elevate Customer Experience in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding customer service and hit sales goals.
  • Company: A top sports and fashion brand with a focus on diversity and innovation.
  • Benefits: Competitive pay, employee discounts, and a supportive team atmosphere.
  • Why this job: Join a dynamic team and elevate the customer experience in retail.
  • Qualifications: Retail experience and excellent communication skills.
  • Other info: Great opportunity for personal growth in a vibrant work environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading sports and fashion company is looking for a Team Lead in London. Responsibilities include providing exceptional consumer service and coordinating staff to achieve sales targets.

Ideal candidates should have retail experience and strong communication skills. This role offers a competitive compensation package, a supportive team environment, and employee discounts.

Join a company that values diversity and innovation in the workplace.

Retail Team Lead: Elevate Customer Experience in London employer: Nike

Join a leading sports and fashion company in London that prioritises exceptional customer service and fosters a supportive team environment. With a competitive compensation package, generous employee discounts, and a strong commitment to diversity and innovation, this role offers meaningful opportunities for personal and professional growth within a dynamic retail setting.
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Contact Detail:

Nike Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Team Lead: Elevate Customer Experience in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for the brand! Research their products and values, and be ready to discuss how you can elevate the customer experience. This will demonstrate your commitment and fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Retail Team Lead: Elevate Customer Experience in London

Retail Experience
Consumer Service
Sales Coordination
Strong Communication Skills
Team Leadership
Customer Relationship Management
Sales Target Achievement
Diversity Awareness
Innovation Mindset

Some tips for your application 🫡

Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific experiences where you’ve provided exceptional customer service or led a team to success. We want to see how your passion aligns with our mission to elevate the customer experience.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant retail experience and strong communication skills. We love seeing candidates who take the time to connect their background with what we’re looking for!

Be Authentic: Don’t be afraid to let your personality come through in your application. We value diversity and innovation, so show us what makes you unique! Authenticity can really set you apart from other candidates.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!

How to prepare for a job interview at Nike

✨Know the Brand Inside Out

Before your interview, make sure you research the company thoroughly. Understand their values, products, and recent initiatives. This will not only help you answer questions confidently but also show your genuine interest in being part of their team.

✨Showcase Your Retail Experience

Prepare specific examples from your past retail roles that highlight your ability to provide exceptional customer service and lead a team. Think about times when you exceeded sales targets or resolved customer issues effectively—these stories will resonate well with the interviewers.

✨Communicate Clearly and Confidently

Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, ensuring you convey your ideas with confidence.

✨Emphasise Teamwork and Diversity

Since the company values diversity and innovation, be prepared to discuss how you’ve worked in diverse teams and contributed to a positive team environment. Share examples that demonstrate your ability to collaborate and support others in achieving common goals.

Retail Team Lead: Elevate Customer Experience in London
Nike
Location: London

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