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- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join Nike, a leader in sports and fashion with a diverse culture.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a fresh Nike outfit.
- Why this job: Be part of a dynamic team that inspires athletes and drives innovation.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Flexible hours and opportunities for professional growth in an electric atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Become a Part of the Nike Westfield (Shepherd's Bush) Team. NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike is looking for a Team Lead to join our team and provide world-class service to the consumer.
ResponsibilitiesAs a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally.
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
One of the best compensation and benefits packages in the industry. Opportunity for monthly performance-based bonus. A supportive team that values Diversity, Equity & Inclusion. A career at a company at the forefront of the sports and fashion industry. Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
QualificationsCustomer service and/or retail experience preferred. Effective communicator, brand ambassador, and collaborative teammate. Demonstrated ability to apply product sales techniques. Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note: Relocation support is not available for this role.
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Retail Lead (Service) 40hrs - Nike Westfield Shepherd\'s Bush in London employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead (Service) 40hrs - Nike Westfield Shepherd\'s Bush in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Nike's values and mission. Show us how you align with their vision of pushing boundaries and embracing diversity. It’ll help you stand out as a candidate who truly gets what Nike is all about.
✨Tip Number 2
Practice your communication skills! As a Retail Lead, you'll need to be an effective communicator. We recommend doing mock interviews with friends or family to nail down your responses and showcase your collaborative spirit. Remember, confidence is key!
✨Tip Number 3
Showcase your leadership abilities! Think of examples from your past experiences where you’ve motivated a team or solved problems. We want to see how you can inspire others and create a positive work atmosphere, just like Nike does!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role. Don’t forget to follow up after applying; a little persistence can go a long way in landing that dream job!
We think you need these skills to ace Retail Lead (Service) 40hrs - Nike Westfield Shepherd\'s Bush in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer service shine through. We want to see how excited you are about the opportunity to work with Nike and provide an exceptional experience for our consumers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Retail Lead role. We love seeing how your skills and past experiences can contribute to our team and help us achieve our goals.
Be Authentic: Don’t be afraid to show your personality in your application. We value diversity and want to know the real you! Share your unique experiences and how they’ve shaped your approach to teamwork and leadership.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at Nike
✨Know the Brand Inside Out
Before your interview, dive deep into Nike's history, values, and current initiatives. Understanding their mission to inspire athletes will help you align your answers with their culture and show that you're genuinely passionate about the brand.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll need to demonstrate your ability to motivate and coach a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts, highlighting your collaborative spirit and effective communication.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations on the sales floor. Think of scenarios related to customer service, problem-solving, and teamwork. Practising your responses will help you articulate your thought process clearly during the interview.
✨Dress the Part
Nike is all about style and performance, so make sure you dress appropriately for the interview. Wear something that reflects the brand's ethos while also being comfortable. This shows that you understand the importance of brand representation and are ready to embody it.
