At a Glance
- Tasks: Deliver an amazing customer experience and connect consumers with Nike products.
- Company: Join the dynamic team at NIKE, Inc. in a vibrant retail environment.
- Benefits: Flexible hours, casual work culture, and opportunities for professional growth.
- Other info: Fixed term role until September 2026 with a focus on teamwork.
- Why this job: Be part of a brand that inspires athletes and pushes boundaries.
- Qualifications: Customer service experience and a passion for the Nike brand.
The predicted salary is between 12 - 15 £ per hour.
Become a part of the NIKE, Inc. Team. NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
We at Nike Factory Store Wembley have 20 hour per week opportunities available! These are fixed term roles until early September 2026.
Availability Required:
- Fully Flexible
- Able to work Weekends – Saturday & Sunday
- Work Bank Holidays
As our Nike Store Athlete (Retail Assistant) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual needs and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their goals.
Responsibilities:
- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
- Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting
- Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary
- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques
- Assist Leads, Senior Associates, and Managers in training entry level associates
- Assist with loss prevention efforts by providing proactive customer service
- One or more years of customer service and/or retail experience preferred
- Demonstrable passion for the Nike brand
- Able to perform basic math functions, including addition, subtraction, multiplication and division
- Able to effectively communicate in verbal and written English
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete in the world.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
R-79256 Retail Assistant (Athlete) - PT 20H FTC - Wembley in London employer: Nike
At NIKE, Inc., we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Wembley location offers flexible part-time roles with opportunities for personal and professional growth, all while being part of a team that is passionate about delivering a premium consumer experience. With a commitment to diversity, innovation, and employee development, NIKE provides a dynamic environment where every team member can thrive and contribute to our mission of inspiring athletes worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land R-79256 Retail Assistant (Athlete) - PT 20H FTC - Wembley in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Nike, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace R-79256 Retail Assistant (Athlete) - PT 20H FTC - Wembley in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Nike that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Nike will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Nike and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Nike
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Nike, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Nike!
