At a Glance
- Tasks: Lead the night operations of Nike's flagship store, ensuring it's ready for customers every day.
- Company: Join the iconic Nike team in a vibrant London flagship store.
- Benefits: Competitive salary, bonuses, discounts, and exciting career development opportunities.
- Other info: Enjoy a motivating environment with access to unique Nike events and activities.
- Why this job: Be part of a dynamic team that values diversity and empowers athletes.
- Qualifications: Retail leadership experience and a passion for sports are essential.
The predicted salary is between 30000 - 40000 £ per year.
Assistant Store Manager (Nights Operations AHC) – New Nike London Flagship
In Nike Retail, our Assistant Store Managers are called Assistant Head Coaches.
We are looking for an Assistant Head Coach Nights Operations to lead the overnight operation of the London Flagship Store, ensuring the store opens every day fully reset, replenished and ready to serve our athletes, consumers and communities.
Leading and inspiring a team of athletes through the night, this role brings the marketplace to life—executing effective delivery and replenishment processes with a deep understanding of stock movement and handling to keep efficiency and productivity consistently high.
Command of store layout, visual merchandizing standards and commercial priorities are the key success factors, keeping the flagship premium, consumer‑obsessed and fully trade‑ready the moment the doors open.
- Team Leadership
- Set clear expectations and role‑model the standards every athlete should deliver, ensuring store standards are maintained consistently at the highest level.
- Coach and manage performance against productivity, efficiency, and execution targets, holding athletes accountable to clear nightly goals.
- Build a team culture rooted in belonging, responsibility, engagement, and ownership.
- Lead effective night briefings and handovers that clarify priorities, share commercial context, recognize wins, and keep athletes motivated through the shift.
- Stock Management Processes
- Execute delivery, processing, and replenishment routines consistently to Nike store standards.
- Establish clear ways of working for efficient stock movement, accurate replenishment, and strong overnight execution.
- Maintain stockroom standards, product bin compliance, and organized stock to support operational excellence.
- Monitor stock accuracy and flow overnight, resolving blockers to protect availability and size integrity before opening.
- Cross‑Functional Partnerships
- Act as a strong connector across store teams aligning needs and ways of working to deliver the right store look and standards for consumers.
- Define clear roles and responsibilities across athletes and store coaches to support efficient overnight execution.
- Provide the structure and support athletes need to plan effectively and execute peak overnight activation moments.
- Serve as the key link between night operations and day teams, ensuring a seamless handover so the store opens fully reset and trade ready.
- Exceptional Communicator
- Translate commercial priorities and store standards into clear, actionable direction for athletes.
- Adapt communication style to engage athletes, store coaches, and overnight agency partners effectively.
- Provide timely, constructive feedback while creating an open environment where athletes feel heard and empowered to share issues and ideas.
- Deliver concise handovers and updates that keep day and night teams aligned on priorities, risks, and outcomes.
- What You Get
- Attractive salary that evolves with the market and experience.
- Opportunity of receiving monthly bonus payments.
- Attractive online and in‑store employee discounts.
- Attractive benefits package, pension & share scheme.
- Exciting development and career opportunities.
- Regular training on leadership, sales and products.
- A dynamic and motivating environment which values diversity, equity & inclusion (DE&I).
- Staff dress to represent Nike and foster our team spirit.
- Access to sports activities.
- Opportunities to participate in unique Nike moments.
What You Bring
- Passion for Nike and/or love of sport.
- Proven retail leadership experience, with the ability to manage complex, large‑scale store environments and operations.
- Very good command of English language (written and spoken).
- #J-18808-Ljbffr
Assistant Store Manager (Night Operations AHC) - NEW NIKE LONDON FLAGSHIP employer: Nike
NIKE, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and ambition are celebrated. As a part-time Retail Assistant (Athlete) at the NIKE Factory Store in Bishopbriggs, you will enjoy a competitive compensation package, generous employee discounts, and opportunities for personal and professional growth within a supportive team environment. Join us to be part of a brand that inspires and innovates, while connecting with a community of sport and style enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Night Operations AHC) - NEW NIKE LONDON FLAGSHIP
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Nike, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Nike!
We think you need these skills to ace Assistant Store Manager (Night Operations AHC) - NEW NIKE LONDON FLAGSHIP
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Nike, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Nike and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Nike that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Nike
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
