Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion.
- Benefits: Competitive pay, monthly bonuses, and generous employee discounts.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Customer service experience and team management skills preferred.
- Other info: Flexible scheduling and a supportive, diverse team environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
NikeCannock is looking for a Retail Lead to join our team and provide worldclass service to the consumer.
What you bring
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get
-
One of the best compensation and benefits packages in the industry
-
Opportunity for monthly performance-based bonus
-
A supportive team that values Diversity, Equity & Inclusion
-
A career at a company at the forefront of the sports and fashion industry.
-
Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
-
Customer service and/or retail experience preferred.
-
Ability to manage a small team of peers.
-
Effective communicator, brand ambassador, and collaborative teammate.
-
Demonstrated ability to apply product sales techniques.
-
Flexible with scheduling and available to work FULL TIME, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note that relocation support is not provided for this role.
Apply now online
We are waiting for you!
#J-18808-Ljbffr
Lead Retail - Cannock employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Retail - Cannock
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Nike's values and how they operate. This will help you connect with the team and show that you're genuinely interested in being part of their world-class service.
✨Tip Number 2
Practice your pitch! Think about how your past experiences align with the role of Retail Lead. Be ready to share specific examples of how you've delivered exceptional customer service or led a team. We want to hear your story!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you're rocking some Nike gear. It not only shows your enthusiasm for the brand but also gives you a chance to showcase your style and fit within the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Lead Retail - Cannock
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about providing top-notch service and creating a fantastic experience for consumers. Share any relevant experiences that highlight your enthusiasm!
Tailor Your Application: Make sure to customise your application to fit the Lead Retail role at Nike Cannock. Highlight your leadership skills and any experience you have in coaching or motivating a team. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points if necessary to make your key achievements stand out. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Nike
✨Know Your Nike Stuff
Before the interview, make sure you’re well-versed in Nike’s brand values and latest initiatives. Familiarise yourself with their products and any recent campaigns. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Lead Retail candidate, it’s crucial to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will highlight your leadership style and problem-solving skills.
✨Emphasise Customer Experience
Nike is all about delivering exceptional consumer service. Be ready to discuss how you’ve enhanced customer experiences in previous roles. Share specific stories that illustrate your commitment to providing top-notch service and how you can bring that to the team.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various retail scenarios, such as managing inventory or dealing with difficult customers. Practice your responses to these types of questions, focusing on your thought process and the outcomes of your actions.