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- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join NIKE, Inc., a leader in sports and fashion, embracing diversity and creativity.
- Benefits: Enjoy competitive pay, monthly bonuses, and generous employee discounts.
- Why this job: Be part of a dynamic culture that values growth, innovation, and teamwork.
- Qualifications: Retail or customer service experience and strong communication skills required.
- Other info: This role does not offer relocation support; apply now!
The predicted salary is between 28800 - 43200 £ per year.
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
NikeMerry Hill is looking for a full-timeRetail Leadto join our team and provideworld-classserviceto the consumer:
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our leadsspecializeinonebusiness area but will support cross-functionally
1.COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
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One of the best compensation and benefits packages in the industry
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Opportunity for monthly performance-based bonus
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A supportive team that valuesDiversity, Equity & Inclusion
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A career at a company at the forefront of the sports and fashion industry.
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Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
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Retail and/or customer service experience required
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Ability to manage a small team of peers.
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Effective communicator, brand ambassador, and collaborative teammate.
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Demonstrated ability to apply product sales techniques.
Apply now online
We are waiting for you
Note that relocation support is not provided for this role
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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Lead Retail Associate employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Retail Associate
✨Tip Number 1
Familiarise yourself with NIKE's brand values and culture. Understanding their commitment to diversity, innovation, and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer service in previous roles. This will demonstrate your capability to fulfil the Lead Retail Associate responsibilities.
✨Tip Number 3
Engage with NIKE's community on social media platforms. By following their accounts and participating in discussions, you can gain insights into their latest initiatives and trends, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss how you would enhance the consumer experience in-store. Think about specific strategies or ideas that could elevate customer satisfaction and align with NIKE's mission to inspire athletes.
We think you need these skills to ace Lead Retail Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Lead Retail Associate position at NIKE, Inc. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail and customer service experience. Emphasise any leadership roles or team management experience, as well as your ability to deliver exceptional consumer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the NIKE brand and how you embody their values of diversity, imagination, and teamwork. Provide specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Nike
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for NIKE and its mission. Share personal experiences with the brand, whether it's through sports or fashion, to demonstrate your genuine interest in being a part of their team.
✨Highlight Leadership Skills
As a Lead Retail Associate, you'll be managing a team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others while maintaining a positive work atmosphere.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond to enhance the consumer experience, as this aligns with NIKE's commitment to world-class service.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you've identified issues and implemented solutions, especially in a retail context, to showcase your critical thinking skills.