Retail Lead: Brand Ambassador & Team Coach in Kent

Retail Lead: Brand Ambassador & Team Coach in Kent

Kent Full-Time 25000 - 32000 € / year (est.) No home office possible
Nike

At a Glance

  • Tasks: Lead a team to deliver an exceptional retail experience and achieve sales goals.
  • Company: Join the iconic NIKE brand and be part of a dynamic team.
  • Benefits: Enjoy performance bonuses, generous discounts, and a fantastic benefits package.
  • Other info: Flexible scheduling required, including weekends and holidays.
  • Why this job: Be a key player in creating a premium brand experience at NIKE.
  • Qualifications: Customer service experience and strong communication skills are essential.

The predicted salary is between 25000 - 32000 € per year.

NIKE Ashford is seeking a Retail Lead (40 hours) to join its team and provide world‑class service. The role involves delivering a premium brand experience, coordinating and motivating employees, and supporting daily operations to achieve sales targets.

The ideal candidate should have customer service experience, be able to manage a small team, and demonstrate effective communication skills. Additionally, flexibility with scheduling is required, including weekends and holidays.

NIKE offers a generous benefits package, performance bonuses, and discounts for employees.

Retail Lead: Brand Ambassador & Team Coach in Kent employer: Nike

At NIKE Ashford, we pride ourselves on fostering a dynamic and inclusive work environment where our Retail Leads can thrive. With a strong emphasis on employee development, we offer comprehensive training programmes, generous benefits, and performance bonuses, ensuring that our team members are well-equipped to deliver exceptional service while enjoying a rewarding career. Join us in a location that champions teamwork and innovation, making every day an opportunity to inspire and be inspired.

Nike

Contact Detail:

Nike Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Lead: Brand Ambassador & Team Coach in Kent

Tip Number 1

Get to know the brand inside out! Familiarise yourself with NIKE's products, values, and culture. This way, when you walk into that interview, you can show them you're not just a fan but a true ambassador for the brand.

Tip Number 2

Practice your communication skills! Since this role involves motivating a team and delivering top-notch customer service, make sure you can articulate your thoughts clearly. Try role-playing with a friend or family member to boost your confidence.

Tip Number 3

Show off your leadership skills! Think of examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to share these stories during your interview to demonstrate your capability as a Retail Lead.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the NIKE team. So, get your application in and let’s get you on board!

We think you need these skills to ace Retail Lead: Brand Ambassador & Team Coach in Kent

Customer Service Experience
Team Management
Effective Communication Skills
Sales Target Achievement
Flexibility with Scheduling
Motivational Skills
Operational Support

Some tips for your application 🫡

Show Your Passion for the Brand:When writing your application, let your love for NIKE shine through! Share any personal experiences with the brand and how they’ve influenced your desire to work with us. This will help us see your genuine enthusiasm for delivering a premium brand experience.

Highlight Your Leadership Skills:As a Retail Lead, you’ll be motivating a team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or coordinated projects, and how you inspired others to achieve their goals.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Retail Lead. Use keywords from the job description and demonstrate how your skills align with what we’re looking for.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining the NIKE team!

How to prepare for a job interview at Nike

Know the Brand Inside Out

Before your interview, make sure you’re well-versed in NIKE's brand values, products, and recent campaigns. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to delivering that premium brand experience.

Showcase Your Leadership Skills

As a Retail Lead, you'll be managing a small team. Prepare examples of how you've successfully motivated and coordinated teams in the past. Think about specific situations where your leadership made a difference, and be ready to discuss them in detail.

Demonstrate Customer Service Excellence

Customer service is key in this role. Be prepared to share stories that highlight your experience in providing exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and show how you’ve gone above and beyond for customers.

Flexibility is Key

Since the role requires flexibility with scheduling, be honest about your availability during the interview. Highlight any previous experiences where you adapted to changing schedules or worked during weekends and holidays, showing that you're committed to the team's success.