At a Glance
- Tasks: Deliver exceptional customer service and support various store departments.
- Company: Join Nike ICON, a leader in sports and fashion.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth until August 2026.
- Why this job: Be part of a dynamic team and represent a premium brand.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
Nike ICON is looking for the next full‑time, 40‑hour Retail Assistant on a fixed‑term contract basis.
Responsibilities
- Use expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to customers.
- Assist retail leads and floor managers in training new employees.
- Support various store departments (e.g., operate the cash register, manage incoming and outgoing goods, refill products on the shop floor, build visual displays) and recommend appropriate products to reach sales targets.
- Use knowledge of digital devices to create a bond between online and offline sales or services in the store.
- Inform consumers and new teammates about Nike products and services.
- Improve your own knowledge via tools and training courses to stay up to date and seek insights on sales trends, Nike products, services, and culture.
Benefits
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values diversity, equity, & inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in‑store employee discounts and a brand‑new Nike outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Availability
- 40 hours per week – fixed term opportunity until the end of August 2026.
- Must be available to work evenings and both Saturday & Sunday.
Retail Assistant (Athlete) – FT40 - Nike ICON - Fixed Term Contract in Greenwich employer: Nike
Nike ICON is an exceptional employer that offers a vibrant work culture where diversity, equity, and inclusion are at the forefront. As a Retail Assistant, you will benefit from one of the industry's best compensation packages, including performance-based bonuses and generous employee discounts, all while being part of a supportive team dedicated to your growth and success in the dynamic sports and fashion sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) – FT40 - Nike ICON - Fixed Term Contract in Greenwich
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products, values, and culture. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a top candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role at Nike. Personal connections can really give you an edge!
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering exceptional service, think of scenarios where you can demonstrate your ability to connect with customers. Role-play with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for updates and new opportunities that match your skills and interests.
We think you need these skills to ace Retail Assistant (Athlete) – FT40 - Nike ICON - Fixed Term Contract in Greenwich
Some tips for your application 🫡
Show Your Passion for Nike:When writing your application, let your love for the brand shine through! Share your personal experiences with Nike products and how they’ve impacted your life. This will help us see your genuine enthusiasm for the role.
Highlight Your Customer Service Skills:Make sure to emphasise any previous customer service or retail experience you have. We want to know how you've gone above and beyond to create a great experience for customers in the past!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity and want to quickly understand why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nike
✨Know Your Nike Products
Before the interview, brush up on your knowledge of Nike products and services. Familiarise yourself with their latest collections, technologies, and brand values. This will not only show your passion for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be prepared to talk about your experiences working collaboratively with others. Highlight any instances where you helped train new employees or supported your colleagues in achieving sales targets.
✨Flexibility is Key
Since the role requires flexibility with scheduling, be ready to discuss your availability. Mention your willingness to work evenings, weekends, and holidays. This shows that you're committed and ready to meet the needs of the store and its customers.
