Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a retail team to deliver exceptional consumer service.
- Company: Join NIKE, a global leader in sportswear and innovation.
- Benefits: Enjoy competitive salary, bonuses, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team that values diversity and fosters a positive culture.
- Qualifications: Passion for NIKE, retail experience, and strong communication skills required.
- Other info: Flexible shifts and opportunities to participate in unique NIKE events.
The predicted salary is between 30000 - 42000 £ per year.
Do you know what we are missing to create the best retail team on the globe? Someone like YOU! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associate is called "Athlete".
As a Coach you are:
- Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers
- Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
- Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, sales floor)
- Identifying and improving areas based on feedback given by consumers
- Being a brand ambassador for NIKE's initiatives including training your team
- Ensuring that the store complies with all NIKE standards and guidelines
- Cooperating with your business partners across stores and HQ
More specifically, our store structure consists of the 3 Coach roles below:
- COMMERCIAL - Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards. Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieves brand standards. Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store. Being responsible for monthly initiative launches. Using our reporting tools to make the best commercial decisions. Achieving accurate inventory to fulfil digital orders.
- ATHLETE EXPERIENCE - Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose). Leading team Engagement on NIKE Community Ambassador activities. Partnering with senior store leadership, you will oversee the hiring processes including onboarding. Being responsible for store scheduling. Working collaboratively with store team to implement & maintain a positive NIKE culture.
- CONSUMER EXPERIENCE - Leading by example and the delivery of our sales floor service and bringing the consumer journey to life. Ensuring the team is equipped with brand knowledge regarding all aspects of consumer service including digital service enablers. Completing specific training and sharing completion with athlete services. Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership.
What you get:
- Attractive salary that evolves with the market and experience
- Opportunity on receiving monthly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
What you bring:
- A passion for NIKE and/or love of sport
- Experience in retail and/or leadership positions
- Very good command of English language (written and spoken)
- Experience and competency in serving exceptional consumer service
- Ability to coach and develop a strong team
- Strong focus on communication
- Flexibility to work in shifts and on weekends
Did we arouse your interest and do you want to support us on our mission "To bring inspiration and innovation to every athlete in the world."? Apply now, easy way online. We are waiting for you!
Floor Manager (Coach) - Leicester employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager (Coach) - Leicester
✨Tip Number 1
Familiarise yourself with NIKE's brand values and culture. As a Coach, you'll be expected to embody these values and lead your team in delivering an exceptional consumer experience. Understanding the brand inside out will help you resonate with the hiring managers.
✨Tip Number 2
Showcase your leadership skills during any interactions. Whether it's in an interview or networking event, demonstrate how you've successfully led teams in the past. Highlight specific examples where your coaching has resulted in improved performance or morale.
✨Tip Number 3
Engage with current employees or alumni who have worked at NIKE. They can provide valuable insights into the company culture and expectations for the Coach role. This knowledge can help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Prepare to discuss how you would use data and analytics to improve store performance. Since the role involves making commercial decisions based on reporting tools, being able to articulate your analytical skills will set you apart from other candidates.
We think you need these skills to ace Floor Manager (Coach) - Leicester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Coach at NIKE. Familiarise yourself with the unique terminology used in their retail environment, such as 'Head Coach' and 'Athlete'. This will help you tailor your application to reflect your understanding of the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or leadership roles. Showcase specific examples where you've demonstrated exceptional consumer service, team motivation, and sales achievement, as these are key aspects of the Coach position.
Show Your Passion: NIKE values a passion for sports and the brand itself. Make sure to convey your enthusiasm for NIKE and how it aligns with your personal interests. This can be done through anecdotes or experiences that highlight your connection to the brand.
Tailor Your Application: Customise your application materials to reflect the specific skills and qualities NIKE is looking for in a Coach. Use keywords from the job description, such as 'team engagement', 'consumer experience', and 'inventory management', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Nike
✨Show Your Passion for NIKE
Make sure to express your enthusiasm for the NIKE brand and its values during the interview. Share personal experiences related to sports or how NIKE has inspired you, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your coaching style and how you motivate others, as this is crucial for the Coach position.
✨Understand Consumer Experience
Familiarise yourself with NIKE's approach to consumer service. Be ready to discuss how you would enhance the athlete experience in-store and provide specific strategies based on your past experiences.
✨Be Data-Driven
Since the role involves using data and analytics, come prepared to discuss how you've used data to make decisions in previous positions. This could include inventory management or sales strategies that improved performance.
