At a Glance
- Tasks: Lead team engagement, training, and communication strategies in a dynamic retail environment.
- Company: Join the new NIKE London flagship store and be part of an iconic brand.
- Benefits: Attractive salary, bonuses, discounts, and exciting career development opportunities.
- Other info: Flexible shifts, access to sports activities, and a vibrant, inclusive workplace.
- Why this job: Make a real impact on team culture and athlete services while working with a passionate team.
- Qualifications: Experience in team engagement and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
- Floor Manager (Athlete Services & Training Coach) - NEW NIKE LONDON FLAGSHIP
- Do you know, what we are missing to create the best retail team on the globe? Someone like
YOU !
In our NIKE Retail Stores we use special job names for our positions: a department manager is called "Coach".
The Coach Athlete Services & Training supports a high-performance, customer-focused culture through team engagement, communication, onboarding, training coordination, and talent support.
Partnering with the Assistant Head Coach and store leadership team, this role helps ensure teammates are informed, connected, engaged, and equipped to succeed.
The role supports engagement initiatives, learning programs, onboarding activities, communication strategies, and seasonal recruitment processes that enhance teammate experience, strengthen operational capability, and contribute to business performance.
The Coach also leads a cohesive store communication strategy to ensure consistent messaging, stronger team understanding, and alignment with business priorities.
- As an Athlete Services & Training Coach you will
- Team Engagement & Culture
- Support store engagement initiatives, action plans, recognition programs, and activities that build team connection.
- Gather teammate feedback through surveys, focus groups, listening sessions, and informal channels.
- Partner with leaders to strengthen a positive, inclusive, high-performing culture rooted in company values.
- In-Store Communication
- Own and execute the store communication strategy, ensuring key business messages are clear, consistent, timely, relevant, and accessible to all store teammates.
- Develop communication plans and manage channels that support operational priorities, campaigns, people initiatives, leadership updates, and store objectives.
- Partner with leaders and gather feedback to improve communication effectiveness and strengthen teammate understanding of business priorities.
- Learning & Development Support
- Coordinate training, learning programs, workshops, and development initiatives for new and existing teammates.
- Maintain accurate, current training resources, materials, records, and completion tracking.
- Track compliance, learning effectiveness, and promote continuous learning and professional development.
- Onboarding & Capability Building
- Support onboarding for all new store teammates, including induction activities, training timelines, required tasks, and mandatory learning.
- Partner with leaders to identify capability gaps and development needs while keeping onboarding records and capability tracking up to date.
- Performance & Continuous Improvement
- Maintain accurate tracker, and reports across people activities.
- Monitor key people metrics and identify opportunities to improve.
- Support people-related projects and initiatives.
- Recommend improvements to teammate experience and operational effectiveness.
- Seasonal Recruitment Coordination
- Coordinate seasonal recruitment activity with store leaders and Talent Acquisition, delivering plans aligned to store hiring needs.
- Schedule interviews, assessments, hiring events, and onboarding programs while supporting workforce planning and seasonal hiring timelines.
- Track recruitment progress and provide regular updates to store leadership.
What you get
- Attractive salary that evolves with the market and experience
- Opportunity to receive monthly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
What you bring
- A passion for NIKE and/or love of sport
- Relevant experience supporting teammate engagement, communication planning, and people-focused initiatives.
- Ability to identify learning needs, support effective training delivery, and track learning impact.
- Strong facilitation, presentation and communication skills.
- Strong planning, prioritization and problem-solving skills to support seasonal workforce planning, talent pipeline development, and recruitment readiness.
- Very good command of English language (written and spoken)
- Flexibility to work in shifts and on weekends
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”?
Apply now, easy way online.
We are waiting for you!
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Floor Manager (Athlete Services & Training Coach) - New Nike London Flagship employer: Nike
NIKE, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and ambition are celebrated. As a part-time Retail Assistant (Athlete) at the NIKE Factory Store in Bishopbriggs, you will enjoy a competitive compensation package, generous employee discounts, and opportunities for personal and professional growth within a supportive team environment. Join us to be part of a brand that inspires and innovates, while connecting with a community of sport and style enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager (Athlete Services & Training Coach) - New Nike London Flagship
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Nike, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Floor Manager (Athlete Services & Training Coach) - New Nike London Flagship
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Nike specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Nike
✨Know Your Manufacturing Processes
Before you walk into the interview with Nike, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Nike value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
