At a Glance
- Tasks: Deliver exceptional service and assist in training new team members.
- Company: Join Nike Croydon, a leader in sports and fashion.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth until September 2026.
- Why this job: Be part of a dynamic team and represent a premium brand.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Nike Croydon is looking for the next part-time 20 hour Retail Assistant to join our team and provide world-class service to the consumer:
What you bring:
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- Must be available Saturday & Sunday.
This is a fixed term opportunity until 06 September 2026. Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!
Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon employer: Nike
Nike Croydon offers an exceptional work environment for Retail Assistants, where you can thrive in a culture that prioritises diversity, equity, and inclusion. With competitive compensation, performance-based bonuses, and generous employee discounts, you'll not only enjoy working with a passionate team but also have ample opportunities for personal and professional growth within the dynamic sports and fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products and values. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the application process and what it’s really like to work at Nike Croydon. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle complaints. Role-playing these situations with a friend can help you feel more confident and prepared for any questions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to highlight your availability in your resume, especially since they’re looking for weekend warriors!
We think you need these skills to ace Retail Assistant (Athlete) - 20 hour - FTC - Nike Croydon
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service or retail. We want to see how you've gone above and beyond to provide exceptional service, so share those stories!
Be a Team Player:Since you'll be working closely with our Coaches and teammates, it's important to demonstrate your collaborative spirit. Mention any experiences where you've successfully worked in a team to achieve a common goal.
Know Your Nike Products:Familiarise yourself with Nike's products and services before applying. We love candidates who can show their passion for the brand and how they can use that knowledge to enhance the consumer experience.
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and ensure it gets into the right hands. Plus, make sure to indicate your availability in your resume!
How to prepare for a job interview at Nike
✨Know Your Nike Products
Before the interview, brush up on your knowledge of Nike products and services. Familiarise yourself with their latest collections and any unique features. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
Since the role involves collaborating with teammates and training new employees, be prepared to discuss your experiences working in a team. Highlight how you’ve supported colleagues in the past and contributed to a positive team environment.
✨Flexibility is Key
Make sure to express your availability clearly during the interview. Since the job requires flexibility with scheduling, showing that you can work weekends and evenings will make you a more attractive candidate. It’s also a good idea to mention any previous retail experience that required similar flexibility.
