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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion, at Birmingham One Stop Perry Barr.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a supportive team culture.
- Why this job: Be a brand ambassador and make a real impact in the retail experience.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Nike Birmingham One Stop Perry Barr is looking for a Retail Lead (40 hours) to join our team and provide world-class service to the consumer.
What you bring
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally:
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note that relocation support is not provided for this role.
Apply now online. We are waiting for you!
Retail Lead – Birmingham One Stop Perry Barr employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead – Birmingham One Stop Perry Barr
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nike's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Retail Lead role. Think about specific examples where you've delivered exceptional customer service or led a team, and be prepared to share those stories.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects Nike's style. It shows that you understand the brand and are ready to represent them on the sales floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Lead – Birmingham One Stop Perry Barr
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Nike shine through! Share why you’re excited about the brand and how you can contribute to delivering that world-class service we pride ourselves on.
Highlight Relevant Experience: Make sure to showcase any customer service or retail experience you have. We want to see how your past roles have prepared you to manage a team and create an exceptional consumer experience.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team at Birmingham One Stop Perry Barr.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our awesome team.
How to prepare for a job interview at Nike
✨Know Your Nike Stuff
Before the interview, make sure you brush up on Nike's history, values, and latest initiatives. Being able to discuss their brand ethos and how it aligns with your own values will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be managing a team, so be prepared to share examples of how you've successfully led or motivated others in the past. Think about specific situations where you resolved conflicts or boosted team morale, and be ready to discuss these during the interview.
✨Demonstrate Your Customer Service Expertise
Since delivering exceptional consumer service is key for this role, come equipped with stories that highlight your customer service skills. Share instances where you went above and beyond for a customer or how you handled difficult situations effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it's the right fit for you. Consider asking about team dynamics, training opportunities, or how success is measured in the Retail Lead position.