At a Glance
- Tasks: Support retail operations and deliver exceptional customer service as a Back of House Assistant.
- Company: Join the dynamic team at NIKE, Inc., a leader in sports and fashion.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth in a vibrant work environment.
- Why this job: Be part of a diverse team that inspires athletes and pushes boundaries.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 12 - 15 € per hour.
Become a part of the NIKE, Inc. team. NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.
NIKE Birmingham Rise is looking for the next part-time (8 hours) BOH Retail Assistant to join our team and provide world-class service to the consumer:
- Applicants who demonstrate clear back‑of‑house experience within a similar retail environment will be highly preferred.
What you bring:
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- Availability: Part-time 8 HOURS PER WEEK, must be available weekends, available between 9am - 9pm.
Apply now online (it is recommended that you indicate your availability in your resume!). We are waiting for you!
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Back of House Assistant (Athlete) PT 8H - Birmingham Rise employer: Nike
At NIKE, Inc., we pride ourselves on being more than just a retail employer; we are a community that champions diversity, creativity, and personal growth. Our Birmingham Rise location offers a dynamic work environment where part-time athletes can thrive, supported by a generous benefits package, including performance bonuses and employee discounts. Join us to be part of a team that inspires innovation and fosters a culture of inclusivity, all while working at the forefront of the sports and fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Assistant (Athlete) PT 8H - Birmingham Rise
✨Tip Number 1
Get to know the NIKE brand inside out! Familiarise yourself with their products, values, and culture. This will not only help you stand out during interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former NIKE employees on LinkedIn. They can provide insider tips and might even refer you for the role, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and teamwork. Think about how you can demonstrate your back-of-house experience and how it aligns with NIKE's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure to highlight your availability in your resume to show you’re ready to jump in whenever needed.
We think you need these skills to ace Back of House Assistant (Athlete) PT 8H - Birmingham Rise
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports shine through! Mention any relevant experiences or how you connect with the NIKE brand. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the community.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service or retail. Share specific examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of delivering a premium brand experience.
Be Clear About Your Availability:Since this role requires part-time hours, be upfront about your availability in your application. We recommend including this in your resume so we can easily see when you can work. It helps us find the best fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining the NIKE family!
How to prepare for a job interview at Nike
✨Know Your NIKE Products
Before the interview, make sure you brush up on your knowledge of NIKE products and services. Familiarise yourself with their latest offerings and any unique features. This will not only show your enthusiasm for the brand but also demonstrate your ability to provide exceptional customer service.
✨Showcase Your Team Spirit
NIKE values collaboration and teamwork, so be prepared to share examples of how you've worked effectively in a team setting. Think about times when you supported colleagues or contributed to a group goal. This will highlight your ability to fit into their culture as an 'athlete'.
✨Flexibility is Key
Since the role requires flexibility with scheduling, be ready to discuss your availability openly. Mention your willingness to work evenings, weekends, and holidays. This shows that you're committed and ready to meet the demands of the retail environment.
✨Embrace Diversity and Inclusion
NIKE prides itself on its diverse culture, so be sure to express your appreciation for diversity during the interview. Share any experiences where you've embraced different perspectives or worked with diverse teams. This will resonate well with their values and mission.
