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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion, with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours and opportunities for career growth in an exciting industry.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Retail or customer service experience preferred; strong communication and teamwork skills required.
The predicted salary is between 30000 - 42000 £ per year.
Nike Bicester is looking for a Retail Lead (40 Hrs FULL TIME) to join our team and provide world-class service to the consumer. As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our Leads specialize in one business area but will support cross-functionally.
Responsibilities
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What You Get
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hr FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Please note that relocation support is not provided for this role.
Apply now online. We are waiting for you!
Retail Lead - Bicester in Banbury employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead - Bicester in Banbury
✨Tip Number 1
Get to know the company culture before your interview. Check out Nike's social media and website to understand their values and initiatives. This will help you connect with the brand and show you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Retail Lead, you'll need to motivate your team and deliver exceptional service. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their expectations for the Retail Lead role or how they support team development. This shows you're proactive and keen to contribute to the team's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Nike family and ready to take on the challenge.
We think you need these skills to ace Retail Lead - Bicester in Banbury
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love providing top-notch service and creating a fantastic experience for customers. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Retail Lead role at Nike Bicester. Highlight your leadership skills and any experience you have in coaching or motivating a team. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points if needed, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Nike
✨Know Your Brand
Before the interview, dive deep into Nike's values, mission, and recent initiatives. Being able to discuss how you align with their brand ethos will show your passion and commitment, making you stand out as a candidate.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be managing a team. Prepare examples of how you've successfully led a team in the past, focusing on coaching, motivating, and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Nike is all about delivering exceptional consumer service. Be ready to share specific instances where you've enhanced customer experiences or resolved issues effectively. Highlight your understanding of what makes a great athlete experience.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and how success is measured. This shows your genuine interest in the role and helps you assess if it's the right fit for you.