At a Glance
- Tasks: Support the Head Coach in creating an exceptional shopping experience and leading a diverse team.
- Company: Join the iconic NIKE team in West London, where sports meet retail.
- Benefits: Attractive salary, bonuses, discounts, and comprehensive benefits package.
- Other info: Opportunities for training, sports activities, and unique NIKE moments await you.
- Why this job: Be part of a dynamic environment that values diversity and offers exciting career growth.
- Qualifications: Retail experience, leadership skills, and a passion for sports are essential.
The predicted salary is between 30000 - 42000 £ per year.
NIKE WEST LONDON - Assistant Store Manager (Operations)
Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called \"Head Coach\", an Assistant Store Manager is called \"Assistant Head Coach\", a department manager is called \"Coach\", a team leader is called “Lead” and a Sales Associates is called \"Athlete\".
Join the NIKE, Inc. team!
As an Assistant Head Coach you are:
Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
Overseeing various departments such as Commercial, Athlete and or Consumer Experience.
Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
Providing reports about store activities, local marketplace and consumer insights.
Ensuring that the store complies with all NIKE standards and guidelines.
Cooperating with your business partners across stores and HQ.
What you get:
Attractive salary that evolves with the market and experience.
Opportunity on receiving monthly bonus payments.
Attractive online and in-store employee discounts.
Attractive Benefits Package, Pension & Share scheme.
Exciting development and career opportunities.
Regular training on leadership, sales and products.
A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
Staff dress to represent NIKE and foster our team spirit.
Access to sports activities.
Opportunities to participate in unique NIKE moments.
What you bring
A passion for NIKE and/or love of sport.
Some experience in retail and/or leadership positions.
Very good command of English language (writtenand spoken).
Experience and competency in serving exceptional consumer service.
Ability to coach and develop a strong team.
Strong focus on communication.
Flexibility to work in shifts and on weekends.
Qualifications:
Extensive retail experience including experience in management.
Enthusiasm and passion about sports and / or sports fashion.
Availability to work evenings and weekends
Assistant Store Manager (Assistant Head Coach) Operations - Nike West London in City of London employer: Nike
Nike West London is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are encouraged to grow and develop their skills in a supportive environment. With attractive salary packages, comprehensive benefits, and exciting career advancement opportunities, team members can thrive while contributing to a unique shopping experience for consumers. The company's commitment to diversity, equity, and inclusion, along with access to sports activities and regular training, makes it a rewarding place to work for those passionate about sports and retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Assistant Head Coach) Operations - Nike West London in City of London
✨Tip Number 1
Get to know the store! Before your interview, pop into Nike West London and soak up the atmosphere. Chat with staff and customers to understand what makes the shopping experience unique. This will help you show your passion for the brand and give you some great talking points during your interview.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Store Manager role. Plus, a referral from someone inside can really boost your chances!
✨Tip Number 3
Prepare for situational questions! Think about times you've led a team or improved customer service in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your leadership skills and how you can contribute to the team at Nike.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. Mention something specific from your conversation to remind them of your enthusiasm for the role. It shows you're proactive and genuinely interested in joining the Nike family!
We think you need these skills to ace Assistant Store Manager (Assistant Head Coach) Operations - Nike West London in City of London
Some tips for your application 🫡
Show Your Passion for Nike:Let us see your love for Nike and sports shine through in your application. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate with our team and show you’re a great fit for the culture.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Assistant Store Manager role. We want to see how your background fits with our mission of delivering exceptional consumer service.
Highlight Leadership Experience:Since this role involves supporting and supervising a diverse team, be sure to showcase any previous leadership roles or experiences. We’re looking for examples of how you’ve coached and developed others in a retail environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Nike
✨Know Your Nike Inside Out
Before the interview, dive deep into Nike's values, mission, and recent initiatives. Familiarise yourself with their sustainability efforts and digital services. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be expected to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, development, and performance management. Highlight any specific achievements that demonstrate your ability to create a positive work atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of scenarios where you improved consumer satisfaction or met sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Passion for Sports
Nike is all about sports and lifestyle. Be ready to discuss your personal connection to sports and how it influences your work ethic. Share experiences that reflect your enthusiasm for the brand and how you can contribute to creating a unique shopping experience for consumers.
