At a Glance
- Tasks: Deliver exceptional customer service and assist in training new teammates.
- Company: Join the dynamic team at NIKE, Inc., a leader in sportswear.
- Benefits: Competitive pay, monthly bonuses, and a supportive, diverse team environment.
- Other info: Opportunity to grow within a vibrant retail community.
- Why this job: Be part of a brand that values creativity and ambition while serving passionate consumers.
- Qualifications: Strong customer service skills and a passion for sports and style.
The predicted salary is between 10 - 12 € per hour.
Become a part of the NIKE, Inc. team. NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry.
At NIKE retail stores we use special job names for our positions. Retail assistants are called "athletes" at our stores. NIKE Birmingham Rise is looking for the next part-time (16 hours) Retail Assistant to join our team and provide world-class service to the consumer:
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity.
Retail Assistant (Athlete) PT 16h - Birmingham Rise employer: NIKE RETAIL UK
At NIKE, Inc., we pride ourselves on being more than just a retail employer; we are a community that champions creativity, diversity, and personal growth. Working as a Retail Assistant (Athlete) in Birmingham Rise offers you the chance to engage with a passionate team while delivering exceptional service to our consumers. With competitive compensation, performance-based bonuses, and a culture that encourages continuous learning and development, NIKE is an inspiring place for those looking to make a meaningful impact in the world of sport and style.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) PT 16h - Birmingham Rise
✨Tip Number 1
Get to know the NIKE brand inside out! Familiarise yourself with their products, values, and culture. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true 'athlete' in the retail game.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role at NIKE. It’s all about who you know, and a friendly face can make a huge difference!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NIKE team. So, get your application in and let’s get you on the path to becoming an athlete at NIKE Birmingham Rise!
We think you need these skills to ace Retail Assistant (Athlete) PT 16h - Birmingham Rise
Some tips for your application 🫡
Show Your Passion for Sport:When you're writing your application, let your love for sport shine through! We want to see how your enthusiasm aligns with NIKE's mission. Share any personal experiences or achievements that highlight your connection to the brand and its values.
Highlight Customer Service Skills:Make sure to emphasise your experience in providing exceptional customer service. We’re looking for athletes who can create memorable experiences for our consumers, so share specific examples of how you've gone above and beyond in previous roles.
Be Creative and Authentic:Don’t be afraid to show your personality in your application! We value creativity and authenticity, so let us see the real you. Use a friendly tone and feel free to include any unique ideas you have about enhancing the retail experience at NIKE.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the latest updates on your application status. Plus, it shows us you’re serious about joining the NIKE team!
How to prepare for a job interview at NIKE RETAIL UK
✨Know Your Nike Products
Before the interview, make sure you brush up on your knowledge of Nike products and their features. Being able to discuss specific items and how they benefit athletes will show your passion for the brand and your commitment to providing exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will demonstrate your ability to create a premium brand experience.
✨Embrace Diversity and Teamwork
Nike values diversity and teamwork, so be ready to discuss how you’ve worked effectively in diverse teams. Share stories that highlight your ability to collaborate with others and embrace different perspectives, as this aligns with Nike's culture.
✨Be Ready to Discuss Sales Strategies
Since the role involves reaching sales targets, think about strategies you've used in the past to drive sales. Be prepared to talk about how you can leverage your product knowledge and customer interactions to recommend appropriate products and boost sales in the store.
