At a Glance
- Tasks: Deliver top-notch service and assist in training new team members.
- Company: Join NIKE, a leader in sports and fashion, with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth in a dynamic retail environment.
- Why this job: Be part of an exciting team and help create a premium brand experience.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 10 - 12 £ per hour.
NIKE Livingston is looking for a Retail Assistant to join our team and provide world‑class service to the consumer.
What you bring
- Using your expertise in exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees.
- Supporting various store departments (e.g., operating the cash register, managing incoming and outgoing goods, refilling products on the shop floor, building visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge of digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services.
- Improving your own knowledge via our tools and training courses to stay up to date and seek more insights on sales trends, NIKE products, services, and culture.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance‑based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in‑store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends, and/or holidays, based on department and store/company needs.
Availability
- Part‑time 14 hours per week.
- Must be available weekends.
- Available between 9 am – 9 pm.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Retail Assistant (Athlete) PT 14h - Livingston employer: NIKE RETAIL UK
At NIKE Livingston, we pride ourselves on being an exceptional employer that champions a culture of diversity, equity, and inclusion. Our Retail Assistants enjoy a competitive compensation package, generous employee discounts, and the opportunity to grow within a globally recognised brand at the forefront of the sports and fashion industry. Join our supportive team where your contributions are valued, and you can enhance your skills through ongoing training and development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) PT 14h - Livingston
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with NIKE's products and values. This way, when you chat with the team or during interviews, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can lead to insider tips about the role and even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your customer service experience and why you want to work at NIKE. This will help you feel confident when meeting potential teammates or managers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on new openings and updates directly from the source!
We think you need these skills to ace Retail Assistant (Athlete) PT 14h - Livingston
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love helping customers and creating a great shopping experience!
Highlight Relevant Experience:Make sure to mention any previous retail or customer service experience you've had. We’re looking for those who can demonstrate their skills in product knowledge and sales techniques, so don’t hold back!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our team at NIKE Livingston.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at NIKE RETAIL UK
✨Know Your NIKE Products
Before the interview, brush up on your knowledge of NIKE products and services. Familiarise yourself with their latest offerings and any popular items. This will not only show your enthusiasm for the brand but also help you answer questions about product recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be prepared to talk about how you've collaborated with others in previous roles. Share specific instances where you helped train new employees or supported your teammates, as this aligns with the role's responsibilities.
✨Flexibility is Key
Since the job requires flexibility with scheduling, be ready to discuss your availability openly. Highlight your willingness to work weekends and evenings, and mention any previous retail experience that required similar flexibility. This shows you're committed and ready to meet the store's needs.