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- Tasks: Lead a team to deliver exceptional consumer service and ensure a premium brand experience.
- Company: Join NIKE, Inc., a leader in sports and fashion.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Customer service experience and ability to manage a small team.
- Other info: Flexible hours with opportunities for growth in a diverse and inclusive team.
The predicted salary is between 28800 - 43200 £ per year.
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our leads specialize in one business area but will support cross-functionally.
COMMERCIAL: Deliver efficient receiving of product, maintain inventory accuracy to visual presentation standards, and launch timely monthly initiatives.
CONSUMER EXPERIENCE: Lead by example and deliver sales floor service to bring the consumer journey to life.
Qualifications:
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (7am-9pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Benefits:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Team Lead employer: NIKE, Inc.
Contact Detail:
NIKE, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead
✨Tip Number 1
Get to know the company culture! Before your interview, dive into NIKE's values and mission. This way, you can show how your personal style aligns with their brand ethos, making you a standout candidate.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences in customer service and team management. Highlight specific examples where you've led a team or improved consumer experiences – this will show you're the perfect fit for the Team Lead role.
✨Tip Number 3
Network like a pro! Connect with current or former NIKE employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give your application a serious boost.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the NIKE family. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Team Lead
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for NIKE shine through! Share why you’re excited about the brand and how you can contribute to delivering that exceptional consumer service we all strive for.
Highlight Relevant Experience: Make sure to showcase any customer service or retail experience you have. We want to see how your past roles have prepared you to manage a team and create a fantastic shopping atmosphere for our consumers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team and the role of Team Lead.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our amazing team at NIKE.
How to prepare for a job interview at NIKE, Inc.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in NIKE's values, products, and recent initiatives. This will not only show your enthusiasm for the brand but also help you articulate how you can contribute to their mission as a Team Lead.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work atmosphere, as this is crucial for the role of a Team Lead.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you’ve gone above and beyond for customers. NIKE values exceptional consumer service, so share stories that illustrate your commitment to delivering a premium brand experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, sales targets, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
