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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and achieve sales targets.
- Company: Join NIKE, a leader in sports and fashion with a vibrant culture.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a stylish NIKE outfit.
- Why this job: Be a brand ambassador and make a real impact in the retail world.
- Qualifications: Retail experience preferred; strong communication and teamwork skills required.
- Other info: Flexible hours with opportunities for growth in a diverse environment.
The predicted salary is between 28800 - 43200 £ per year.
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Responsibilities
- Support daily business operations to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
- Coordinate, coach, and motivate team members; ensure a positive work atmosphere and brand ambassador for NIKE initiatives.
- Lead in one business area (Commercial or Consumer Experience) while supporting cross-functionally:
- Commercial: support efficient receiving of product, inventory accuracy to visual presentation standards, and timely monthly initiative launches.
- Consumer Experience: lead by example and deliver sales floor service to bring the consumer journey to life.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
What you get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Retail Lead employer: NIKE, Inc.
Contact Detail:
NIKE, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead
✨Tip Number 1
Get to know the company culture! Before your interview, dive into NIKE's values and initiatives. This way, you can show how you align with their brand and demonstrate your passion for sports and fashion.
✨Tip Number 2
Practice your communication skills! As a Retail Lead, you'll need to motivate and coach your team. Try role-playing common scenarios with a friend to boost your confidence and ensure you're ready to shine in the interview.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. This will help you illustrate your ability to identify and solve problems, which is key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the NIKE team and ready to take on the challenge!
We think you need these skills to ace Retail Lead
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for NIKE shine through! Share your personal experiences with the brand and how they’ve influenced your desire to work with us. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its values.
Highlight Relevant Experience: Make sure to showcase any customer service or retail experience you have. We’re looking for candidates who can manage a team and deliver exceptional service, so don’t be shy about sharing your past roles and achievements that align with this. Tailor your CV to reflect how your skills match what we’re after!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Lead position. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there. So, what are you waiting for? Get your application in!
How to prepare for a job interview at NIKE, Inc.
✨Know Your NIKE Inside Out
Before your interview, make sure you’re well-versed in NIKE's brand values, products, and recent initiatives. This will not only show your enthusiasm for the brand but also help you articulate how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be expected to motivate and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved team performance. Highlight your ability to create a positive work atmosphere.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering exceptional consumer service. Think of specific instances where you went above and beyond for a customer, as this aligns perfectly with NIKE's commitment to a premium brand experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life retail situations. Practice responses to scenarios like managing inventory discrepancies or resolving customer complaints, showcasing your critical thinking and adaptability.
