At a Glance
- Tasks: Deliver exceptional customer service and motivate your team to achieve sales targets.
- Company: Join NIKE, a leader in sports and fashion with a vibrant culture.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a stylish NIKE outfit.
- Other info: Flexible hours and opportunities for growth in a diverse and inclusive team.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Retail experience preferred; strong communication and teamwork skills are essential.
The predicted salary is between 21600 - 36000 £ per year.
Nike Swindon is looking for a Retail Lead(40 hrs FULL TIME) to join our team and provide world class service to the consumer: Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our Leads specialize in one business area but will support cross-functionally.
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hr FULL TIME ), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- 1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
- 2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- 3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
#J-18808-Ljbffr
Retail Lead in Swindon employer: NIKE, Inc.
Nike, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging innovation and collaboration among its employees. With a strong focus on professional development, team members have access to numerous growth opportunities and resources to enhance their skills. Located in the vibrant UK market, employees benefit from a diverse environment that champions creativity and drives impactful marketplace execution.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Lead in Swindon
✨Tip Number 1
Get to know the company culture! Before your interview, dive into NIKE's values and mission. This way, you can show how your vibe aligns with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since delivering exceptional service is key, think of examples from your past experiences where you went above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated or coached others in previous roles. NIKE loves a team player who can also take charge when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the NIKE family. Let’s get you that Retail Lead position!
We think you need these skills to ace Retail Lead in Swindon
Some tips for your application 🫡
Show Your Passion for the Brand:When you're writing your application, let your love for NIKE shine through! Share why you’re excited about the brand and how you can contribute to delivering that exceptional consumer service we all strive for.
Highlight Relevant Experience:Make sure to showcase any customer service or retail experience you have. We want to see how you've managed teams or tackled challenges in the past, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Retail Lead position. We can’t wait to hear from you!
How to prepare for a job interview at NIKE, Inc.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in NIKE's values, products, and recent initiatives. This will not only show your passion for the brand but also help you articulate how you can contribute to their mission of delivering exceptional consumer service.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be expected to coordinate and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to create a positive work atmosphere and how you can inspire others.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified and solved problems in a retail setting. Be ready to discuss these scenarios during your interview, as this will illustrate your capability to partner with store leadership effectively and act as a proactive brand ambassador.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate customer interactions or team management situations. Practise how you would handle various scenarios, focusing on delivering exceptional customer service and achieving sales targets while maintaining compliance with NIKE standards.
