Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and boost sales.
- Company: Join NIKE, a leader in sports and fashion.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for growth in a diverse team.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Retail experience and strong communication skills preferred.
The predicted salary is between 28800 - 43200 £ per year.
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE\’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Customer service and/or retail experience preferred. Ability to manage a small team of peers. Effective communicator, brand ambassador, and collaborative teammate. Demonstrated ability to apply product sales techniques. Flexible with scheduling and available to work retail hours (40 hr FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Key Responsibilities
- Please note that relocation support is not provided for this role.
- Our Leads specialize in one business area but will support cross-functionally.
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get: One of the best compensation and benefits packages in the industry, opportunity for monthly performance-based bonus, a supportive team that values—a career at a company at the forefront of the sports and fashion industry, generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
#J-18808-Ljbffr
Retail Lead employer: NIKE, Inc.
Contact Detail:
NIKE, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead
✨Tip Number 1
Get to know the company culture! Before your interview, dive into NIKE's values and mission. This way, you can show how your personal style aligns with their brand ethos, making you a standout candidate.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how you've led teams in the past. We want to hear about your successes and how you can bring that energy to NIKE.
✨Tip Number 3
Network like a pro! Connect with current or former NIKE employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the brand!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your skills in customer service and team leadership, which are key for the Retail Lead role.
We think you need these skills to ace Retail Lead
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for NIKE shine through! Share why you’re excited about the brand and how you can contribute to delivering that exceptional consumer service we all strive for.
Highlight Relevant Experience: Make sure to showcase any customer service or retail experience you have. We want to see how you've led teams or tackled challenges in previous roles, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NIKE, Inc.
✨Know Your Brand
Before the interview, dive deep into NIKE's values, mission, and recent initiatives. Being able to discuss how you align with their brand ethos will show your passion and commitment, making you stand out as a candidate.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your peers or resolved conflicts, as this will demonstrate your ability to manage and inspire a small team effectively.
✨Customer Service is Key
Be ready to share your experiences in delivering exceptional customer service. Think of scenarios where you went above and beyond for a customer, as this aligns perfectly with NIKE's focus on providing a premium brand experience.
✨Flexibility and Adaptability
Since retail hours can be unpredictable, express your willingness to work various shifts, including evenings and weekends. Share any past experiences that showcase your adaptability in fast-paced environments, which is crucial for achieving sales targets.