At a Glance
- Tasks: Engage customers and provide top-notch service while showcasing Nike products.
- Company: Join the dynamic team at Nike Factory Store Lancaster.
- Benefits: Enjoy discounts, paid time off, and tuition reimbursement up to $5,250.
- Why this job: Be part of a culture that values teamwork and customer impact.
- Qualifications: Must be 18+, with a passion for fitness and customer service.
- Other info: Flexible hours, including nights and weekends, in a fast-paced environment.
Overview
Location & Store Type: Nike Factory Store Lancaster
Address: Lancaster, PA
Starting Pay Rate: $16.00/hour
Hours: Full Time – 32-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let\’s do it. Lace Up as a Nike Retail Associate. As a Nike Retail Associate, you\’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You\\\’ll work with your team to focus on customer service and get to the win the right way. When we say team, we mean it. We go after goals together. We support your bold ideas – and encourage you to try them out. You impact our customers\\\’ experiences daily. It\\\’s more than getting the product from door to floor; it\\\’s being part of the first-time customers find their dream pair. Those iconic moments – that\\\’s our culture. Bring your just-do-it attitude, and let\\\’s be game-changers together.
Benefits
- Discounts for you and your family from Nike, Converse and Jordan up to 50% off
- Accrued Paid Time Off and Holiday Pay
- All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CARE, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you\\\’re hired
- Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
- The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
- Access to support through Optum Employee Assistance Program at no cost for you and your family
- Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
- Information about benefits can be found
Putting Your Best Foot Forward
- Must be at least 18 (U.S)
- Flexibility to work nights, weekends and holidays based on store needs
- Use customer service authentically to ensure customers feel seen and understood in our stores
- Ability to learn and train on the latest products and technologies
- Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
Responsibilities
- Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
- Bringing your positive attitude and passion to your teammates and customers every day
- Making customers feel welcome, that you care about their fitness wants and needs, and exceed their expectations at every step of their journey
- Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
- Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
- Showing up for your teammates by attending store events
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to
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Retail Associate, FT - Nike Lancaster employer: NIKE, Inc.
Contact Detail:
NIKE, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate, FT - Nike Lancaster
✨Tip Number 1
Get to know the brand! Dive into Nike's culture and values. When you walk into that interview, show them you’re not just a fan but someone who lives and breathes their ethos. It’ll make you stand out as a true 'Athlete'!
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your ability to connect with customers will definitely impress the hiring team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Nike. Plus, it shows you’re proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your passion for sports and customer service, which is exactly what they’re looking for.
We think you need these skills to ace Retail Associate, FT - Nike Lancaster
Some tips for your application 🫡
Show Your Passion for Nike: When you're writing your application, let your love for Nike shine through! Talk about your favourite products or experiences with the brand. We want to see that you’re not just looking for a job, but that you genuinely care about being part of our team.
Highlight Your Customer Service Skills: As a Retail Associate, customer service is key. Make sure to include examples of how you've gone above and beyond for customers in previous roles. We love seeing how you can make someone’s day better!
Be Authentic and Personal: Don’t be afraid to let your personality come through in your application. We appreciate authenticity and want to know who you are beyond your work experience. Share a bit about yourself and what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Let’s get you laced up and ready to join us!
How to prepare for a job interview at NIKE, Inc.
✨Know Your Nike Products
Before the interview, make sure you’re familiar with Nike's latest products and services. This will not only show your enthusiasm but also help you answer questions about how you can assist customers in finding their perfect gear.
✨Emphasise Customer Service Skills
Since the role is all about customer interaction, be ready to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs.
✨Show Your Team Spirit
Nike values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with teammates to achieve a common goal or supported each other during busy times.
✨Bring Your Just-Do-It Attitude
Nike loves a positive attitude! During the interview, let your passion for sports and fitness shine through. Talk about how you embody the 'just-do-it' mentality in your daily life and how that can translate into your work as a Retail Associate.