At a Glance
- Tasks: Deliver an amazing brand experience and support your team in a dynamic retail environment.
- Company: Join Nike, a leader in sports and fashion with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a stylish Nike outfit to wear at work.
- Other info: Flexible hours with opportunities for growth in a vibrant retail setting.
- Why this job: Be part of a passionate team and share your love for sports with customers.
- Qualifications: Customer service experience and a passion for sport are essential.
The predicted salary is between 10 - 12 £ per hour.
Responsibilities
- Use your expertise in consumer service and product knowledge to deliver a premium brand experience to customers.
- Assist retail leads and floor managers (Coaches) in training new employees.
- Support various store departments (e.g., operate cash register, manage inventory, refill product shelves, build visual displays) and recommend products to meet sales targets.
- Apply digital device knowledge to bridge online and offline sales or services in the store.
- Inform consumers and new teammates about Nike products and services.
- Continuously improve your knowledge through available tools and training courses to stay current on sales trends, products, services, and culture.
Qualifications
- Customer service and/or retail experience preferred and a passion for sport is essential.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, including day, evening, weekends, and holidays.
Benefits
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a new Nike outfit for you to sport on the sales floor.
Job Details
- Part‑time 8 hours per week.
- Must be available on weekends.
- Available between 9 am and 9 pm.
Retail Assistant (Athlete) PT 8H - Durham employer: NIKE, Inc.
Join Nike as a Retail Assistant in Durham, where you will be part of a dynamic team that champions diversity and inclusion while delivering an exceptional brand experience. With competitive compensation, performance-based bonuses, and generous employee discounts, you'll thrive in a supportive environment that encourages personal growth and a passion for sports. Embrace the opportunity to develop your skills and knowledge in the vibrant world of sports and fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Athlete) PT 8H - Durham
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's products and services so you can chat confidently with customers. This will not only help you stand out but also show your passion for sport.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your communication skills! Role-play common customer scenarios with friends or family. Being an effective communicator is key to delivering that premium brand experience we’re all about.
✨Tip Number 4
Stay flexible and ready to adapt! Retail hours can be unpredictable, so showing that you're open to working various shifts will make you a more attractive candidate. Plus, it shows your commitment to the team!
We think you need these skills to ace Retail Assistant (Athlete) PT 8H - Durham
Some tips for your application 🫡
Show Your Passion for Sport:When you're writing your application, let your love for sport shine through! We want to see how your enthusiasm can translate into delivering a premium brand experience for our customers.
Highlight Your Customer Service Skills:Make sure to showcase any previous customer service or retail experience you have. We’re looking for effective communicators and brand ambassadors who can connect with our customers and help them find what they need.
Be Specific About Your Availability:Since this role requires flexibility, be clear about your availability in your application. Mention if you can work evenings, weekends, or holidays, as this will help us understand how you fit into our team schedule.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NIKE, Inc.
✨Know Your Products
Before the interview, brush up on your knowledge of Nike products and services. Being able to discuss specific items and their features will show that you're passionate about the brand and can effectively inform customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to deliver a premium brand experience.
✨Be Ready to Discuss Teamwork
Since you'll be assisting in training new employees and working closely with retail leads, come prepared with examples of how you've successfully collaborated with others in a team setting. Highlight your communication skills and how you contribute to a positive team environment.
✨Flexibility is Key
Make sure to express your availability and willingness to work flexible hours, including weekends and holidays. Companies like this value employees who can adapt to varying schedules, so showing that you're open to this will work in your favour.
