Assistant Store Manager (Assistant Head Coach) - Wembley in London

Assistant Store Manager (Assistant Head Coach) - Wembley in London

London Full-Time On-site
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Assistant Store Manager - Wembley


Do you know, what we are missing to create the best retail team on the globe? Someone like YOU !


In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called \"Head Coach\", an Assistant Store Manager is called \"Assistant Head Coach\", a department manager is called \"Coach\", a team leader is called “Lead“ and a Sales Associates is called \"Athlete\".


Join the NIKE, Inc. team!


As an Assistant Head Coach you are:



  • Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.

  • Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).

  • Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.

  • Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.

  • Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).

  • Providing reports about store activities, local marketplace and consumer insights.

  • Ensuring that the store complies with all NIKE standards and guidelines.

  • Cooperating with your business partners across stores and HQ.


What you get:



  • Attractive salary that evolves with the market and experience.

  • Opportunity on receiving monthly bonus payments.

  • Attractive online and in-store employee discounts.

  • Attractive Benefits Package, Pension & Share scheme.

  • Exciting development and career opportunities.

  • Regular training on leadership, sales and products.

  • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).

  • Staff dress to represent NIKE and foster our team spirit.

  • Access to sports activities.

  • Opportunities to participate in unique NIKE moments.


What you bring:



  • A passion for NIKE and/or love of sport.

  • Some experience in retail and/or leadership positions.

  • Very good command of English language (writtenand spoken).

  • Experience and competency in serving exceptional consumer service.

  • Ability to coach and develop a strong team.

  • Strong focus on communication.

  • Flexibility to work in shifts and on weekends.


Qualifications:



  • Extensive retail experience including experience in management.

  • Enthusiasm and passion about sports and / or sports fashion.

  • Availability to work evenings and weekends.

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Assistant Store Manager (Assistant Head Coach) - Wembley in London employer: NIKE, Inc.

At NIKE, Inc., we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Director of Retail Stores in the vibrant UK South region, you will benefit from extensive professional growth opportunities, a supportive team environment, and the chance to make a significant impact on our retail operations. With a focus on collaboration and innovation, we empower our leaders to drive exceptional customer experiences while enjoying the flexibility of a field-based role that encourages travel and engagement across diverse locations.

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Contact Details:

NIKE, Inc. Recruitment Team