- Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
- Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
- Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
- Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
- Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
- Providing reports about store activities, local marketplace and consumer insights.
- Ensuring that the store complies with all NIKE standards and guidelines.
- Cooperating with your business partners across stores and HQ.
A passion for NIKE and/or love of sport. - Some experience in retail and/or leadership positions.
- Very good command of English language (written and spoken).
- Experience and competency in serving exceptional consumer service.
- Ability to coach and develop a strong team.
- Strong focus on communication.
- Flexibility to work in shifts and on weekends.
Qualifications:
- Extensive retail experience including experience in management.
- Enthusiasm and passion about sports and / or sports fashion.
- Availability to work evenings and weekends
Attractive salary that evolves with the market and experience. - Opportunity on receiving monthly bonus payments.
- Attractive online and in-store employee discounts.
- Attractive Benefits Package, Pension & Share scheme.
- Exciting development and career opportunities.
- Regular training on leadership, sales and products.
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
- Staff dress to represent NIKE and foster our team spirit.
- Access to sports activities.
- Opportunities to participate in unique NIKE moments.
Assistant Head Coach (Assistant Store Manager) - NIKE SELFRIDGES in City of Westminster employer: NIKE, Inc.
At NIKE, Inc., we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Director of Retail Stores in the vibrant UK South region, you will benefit from extensive professional growth opportunities, a supportive team environment, and the chance to make a significant impact on our retail operations. With a focus on collaboration and innovation, we empower our leaders to drive exceptional customer experiences while enjoying the flexibility of a field-based role that encourages travel and engagement across diverse locations.