Assistant Store Manager (Night Operations AHC) - NEW NIKE LONDON FLAGSHIP

We are looking for an Assistant Head Coach Nights Operations to lead the overnight operation of the London Flagship Store, ensuring the store opens every day fully reset, replenished and ready to serve our athletes, consumers and communities.

Leading and inspiring a team of athletes through the night, this role brings the marketplace to life by executing effective delivery and replenishment processes with a deep understanding of stock movement and handling to keep efficiency and productivity consistently high.

Responsibilities

• Lead the overnight operation of the London Flagship Store ensuring a fully reset, replenished, and trade‑ready environment every day.
• Inspire and manage a team of athletes through the night, maintaining store layout and Visual Merchandising standards.
• Set clear expectations and role‑model the high standards that every athlete should deliver.
• Coach and manage performance against productivity, efficiency, and execution targets, holding athletes accountable to clear nightly goals.
• Build a team culture rooted in belonging, responsibility, engagement, and ownership.
• Lead effective night briefings and handovers that clarify priorities, share commercial context, recognize wins, and keep athletes motivated.
• Execute stock management processes – delivery, processing, and replenishment – consistently to NIKE store standards.
• Maintain stockroom standards, product bin compliance, and organized stock to support operational excellence.
• Monitor stock accuracy and flow overnight, resolving blockers to protect availability and size integrity before opening.
• Act as a connector across store teams, aligning needs and ways of working to deliver the right store look and standards for consumers.
• Define clear roles and responsibilities across athletes and store coaches to support efficient overnight execution.
• Provide the structure and support athletes need to plan effectively and execute peak overnight activation moments.
• Serve as the key link between night operations and day teams, ensuring a seamless handover so the store opens fully reset and trade ready.
• Translate commercial priorities and store standards into clear, actionable direction for athletes.
• Provide timely, constructive feedback while creating an open environment where athletes feel heard and empowered.
• Deliver concise handovers and updates that keep day and night teams aligned on priorities, risks, and outcomes.
• Possess flexibility to work in shifts and on weekends.

Qualifications

• Passion for NIKE and/or love of sport.
• Proven retail leadership experience, managing complex, large‑scale store environments and operations.
• Very good command of the English language (written and spoken).
• Strong retail business acumen, with experience in athlete and team management, product processing, stock handling, and operational excellence.
• Developed ability to lead and inspire teams of athletes, fostering a collaborative and motivating work environment.
• Skills in team building, conflict resolution, and employee development.
• Ability to align store priorities with consumer needs and preferences, using strong influencing skills to drive the right outcomes.
• Ability to collaborate across teams, connect day and night operations, and build trusted relationships with cross‑functional partners and third‑party agencies.
• Flexibility to work in shifts and on weekends.

Benefits

• Attractive salary that evolves with the market and experience.
• Monthly bonus payments.
• Online and in‑store employee discounts.
• Benefits package, pension, and share scheme.
• Regular training on leadership, sales, and products.
• Exciting development and career opportunities.
• A dynamic and motivating environment that values Diversity, Equity & Inclusion (DE&I).
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.
• Staff dress to represent NIKE and foster team spirit.
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