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- Tasks: Coordinate training events and support customer service for learning subscriptions.
- Company: NIIT is a global leader in skills and talent development since 1981.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Join a mission-driven company making a real impact in the training industry.
- Qualifications: Strong communication, organisational skills, and project management knowledge required.
- Other info: UK citizenship and security clearance are necessary for this role.
The predicted salary is between 28800 - 48000 £ per year.
About NIIT
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.
Role: Training Coordinator
Job Description:
- Dedicated customer service point of contact
- Event management and coordination for onsite delivery, open enrollment and virtual training enrollment
- Learning Subscription enrollment key and Named Participant access support
- Learning Subscription reporting and support
- Learning Subscription consumption management support
- Trouble ticket support associated with training services
- Serve as the interface between the customer needs/requirements/requests and broader services organization; document offering specifications and communicate necessary details to respective customers
- Collaboration with partners to disseminate information around Learning Subscription updates and create broader awareness of training availability and functionality
Required Skills:
- Excellent written and verbal communication skills
- Exceptional presentation skills with knowledge of virtual delivery platforms (Zoom, Google Meets, Skype, etc.)
- High standard of organizational skills including attention to detail and ability to multitask
- Working knowledge of project management tools and methodologies
- Excellent project and program management skills
Other Requirements:
- UK citizenship required
- Candidate needs to pass UK Security clearance
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Learning Coordinator employer: NIIT
Contact Detail:
NIIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in learning and development. Understanding current methodologies and tools will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the training and development field. Attend relevant webinars or local meetups to connect with others who might provide insights or even referrals for the Learning Coordinator position.
✨Tip Number 3
Brush up on your project management skills. Since the role requires excellent organisational abilities, consider taking a short course or certification that can enhance your knowledge and demonstrate your commitment.
✨Tip Number 4
Prepare to discuss your experience with virtual delivery platforms. Be ready to share specific examples of how you've successfully managed online training sessions or events, as this is crucial for the Learning Coordinator role.
We think you need these skills to ace Learning Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Learning Coordinator role. Emphasise your customer service experience, event management skills, and any familiarity with virtual delivery platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and development. Mention specific examples of how you've successfully managed projects or coordinated events in the past, and how these experiences make you a great fit for NIIT.
Highlight Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful presentations or customer interactions.
Showcase Organisational Skills: Demonstrate your organisational abilities by providing examples of how you've managed multiple tasks or projects simultaneously. This could include detailing your use of project management tools or methodologies in previous roles.
How to prepare for a job interview at NIIT
✨Showcase Your Communication Skills
As a Learning Coordinator, excellent written and verbal communication skills are crucial. Prepare to demonstrate your ability to articulate ideas clearly and effectively during the interview. Consider sharing examples of how you've successfully communicated with clients or team members in past roles.
✨Highlight Your Organisational Skills
This role requires exceptional organisational skills and attention to detail. Be ready to discuss specific instances where you managed multiple tasks or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Virtual Platforms
Since the role involves virtual training delivery, make sure you're comfortable with platforms like Zoom, Google Meets, and Skype. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in previous roles or training sessions.
✨Understand Project Management Basics
Having a working knowledge of project management tools and methodologies is essential. Brush up on key concepts and be ready to explain how you've applied project management principles in your work. This could include discussing any tools you've used and how they helped you achieve your goals.
