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- Tasks: Support and administer NIHR's grants management systems while contributing to digital initiatives.
- Company: Join NIHR, a leader in world-class research funding.
- Benefits: Enjoy competitive salary, annual bonus, and enhanced pension scheme.
- Why this job: Make a real impact in modernising research funding systems.
- Qualifications: Degree in IT or related field; experience in systems support preferred.
- Other info: Hybrid working model with excellent training and development opportunities.
The predicted salary is between 27000 - 28000 £ per year.
At NIHR, we deliver world class research, managing over £600m of public investment each year. This role sits within NIHR’s Central Commissioning Facility Systems Team in Twickenham, supporting critical digital platforms used to manage research funding.
You’ll help support and administer NIHR’s grants management systems (Simplectic Grant Tracker/ SmartSimple), working with the Research Systems Manager and senior analysts. You’ll contribute to major digital initiatives such as NIHR’s Digital Strategy Programme and One NIHR Project, helping modernise systems and processes.
Day-to-day you’ll assist with system configuration, testing, documentation, JIRA issue resolution, releases and technical support, while working closely with business and digital teams. This is a developmental role with opportunities to build deeper technical expertise.
Key Responsibilities- Provide system support, access control, and configuration
- Assist with change management and NIHR projects
- Support commissioning of new funding schemes
- Train users on systems and new features
- Data cleansing, migration, and documentation maintenance
- Support testing, system releases, and process improvements
- Attend meetings and capture actions
- Provide cover for team roles as needed
- Degree (or equivalent) in IT, systems, data, or related field
- Experience in systems/application support and enterprise platforms
- System configuration, user management, testing, and UAT coordination
- Familiarity with JIRA or service desk tools
- Technical documentation and data quality support
- Strong communication and stakeholder management skills
- Public sector or research environment experience
- Experience with grant management platforms (Simplectic, SmartSimple)
- Exposure to digital transformation, Agile/Prince2, reporting/SQL
- Experience in training delivery and process improvement
Compensation, Benefits & Working Arrangements:
- Salary: £32,000 to £33,700 pa
- Location: Twickenham, London / Hybrid working model
- Contract Type: Full Time, 12 months fixed term contract
- Working Hours: 37.5 hours per week
- Annual Leave: 25 days, plus UK public holidays
- Employee Benefits Include:
- Annual bonus, subject to company performance
- Enhanced Contributory Pension Scheme
- Life Insurance Cover
- Benenden Healthcare Membership
- Training and Development Opportunities
- Season Ticket Loan
NB: This is an office-based, hybrid role with an expectation for all employees to attend our offices a minimum of 4 days a month, usually worked as 1 day per week, and may increase, subject to team requirements.
If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Essential Criteria' outlined in the job description. The closing date for applications is 9am on the 9th February 2026.
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Research Systems Analyst in Twickenham employer: NIHR (National Institute for Health and Care Research)
Contact Detail:
NIHR (National Institute for Health and Care Research) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Systems Analyst in Twickenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at NIHR or similar organisations. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to systems support and digital initiatives. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your technical know-how! Be ready to discuss your experience with JIRA, system configuration, and any grant management platforms you’ve used. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Research Systems Analyst in Twickenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Research Systems Analyst. Highlight your experience in systems/application support and any relevant technical skills that match the job description. We want to see how you fit into our team!
Craft a Strong Statement of Suitability: Your Statement of Suitability is your chance to shine! Use it to showcase your key skills and experiences related to the essential criteria. Be specific about how your background aligns with what we’re looking for.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to convey complex information clearly in your application. We love seeing candidates who can engage effectively with stakeholders!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at NIHR!
How to prepare for a job interview at NIHR (National Institute for Health and Care Research)
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like Simplectic Grant Tracker and SmartSimple. Understanding their functionalities will help you answer questions confidently and demonstrate your readiness to support these platforms.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with system configuration, user management, and testing. Bring examples of how you've used JIRA or similar tools in past roles, as this will highlight your practical knowledge and problem-solving abilities.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Remember, you’ll need to explain complex ideas to non-technical stakeholders, so showing that you can bridge that gap is key.
✨Prepare for Change Management Questions
Since the role involves supporting change management and digital initiatives, think about your experiences with process improvements and training delivery. Be ready to share specific examples of how you've contributed to successful transitions in previous roles.
