At a Glance
- Tasks: Support and manage NIHR’s grants management systems while contributing to digital initiatives.
- Company: NIHR, a leader in world-class research with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for technical expertise growth.
- Why this job: Join a dynamic team modernising research funding systems and making a real impact.
- Qualifications: Degree in IT or related field; experience in systems support and configuration.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
At NIHR, we deliver world class research, managing over £600m of public investment each year. This role sits within NIHR’s Central Commissioning Facility Systems Team in Twickenham, supporting critical digital platforms used to manage research funding.
The Role
You’ll help support and administer NIHR’s grants management systems (Simplectic Grant Tracker/ SmartSimple), working with the Research Systems Manager and senior analysts. You’ll contribute to major digital initiatives such as NIHR’s Digital Strategy Programme and One NIHR Project, helping modernise systems and processes. Day-to-day you’ll assist with system configuration, testing, documentation, JIRA issue resolution, releases and technical support, while working closely with business and digital teams. This is a developmental role with opportunities to build deeper technical expertise.
Key Responsibilities
- Provide system support, access control, and configuration
- Assist with change management and NIHR projects
- Support commissioning of new funding schemes
- Train users on systems and new features
- Data cleansing, migration, and documentation maintenance
- Support testing, system releases, and process improvements
- Attend meetings and capture actions
- Provide cover for team roles as needed
Essential Criteria
- Degree (or equivalent) in IT, systems, data, or related field
- Experience in systems/application support and enterprise platforms
- System configuration, user management, testing, and UAT coordination
- Familiarity with JIRA or service desk tools
- Technical documentation and data quality support
- Strong communication and stakeholder management skills
Desirable Criteria
- Public sector or research environment experience
- Experience with grant management platforms (Simplectic, SmartSimple)
- Exposure to digital transformation, Agile/Prince2, reporting/SQL
- Experience in training delivery and process improvement
Research Systems Analyst employer: NIHR (National Institute for Health and Care Research)
Contact Detail:
NIHR (National Institute for Health and Care Research) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Systems Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at NIHR or similar organisations. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it's through interviews or networking events, be ready to discuss your experience with systems support and digital initiatives. Bring examples of how you've contributed to projects in the past.
✨Tip Number 3
Don’t forget to follow up! After any meeting or interview, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re a perfect fit for the Research Systems Analyst position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're genuinely interested in being part of the StudySmarter team. Don’t miss out on this chance!
We think you need these skills to ace Research Systems Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Research Systems Analyst role. Highlight your experience with systems support, configuration, and any relevant tools like JIRA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting research systems and how your background makes you a great fit for NIHR. Keep it engaging and personal – we love to see your personality!
Showcase Relevant Experience: In your application, be sure to showcase any experience you have with grant management platforms or digital transformation projects. We’re keen on seeing how you can contribute to our initiatives, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at NIHR (National Institute for Health and Care Research)
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, like Simplectic Grant Tracker and SmartSimple. Understanding how these platforms work will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with system configuration, user management, and testing. Bring examples of past projects where you’ve successfully supported or improved systems, as this will demonstrate your hands-on expertise and problem-solving abilities.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Remember, you’ll need to explain complex ideas to non-technical stakeholders, so showing you can bridge that gap is crucial.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving a JIRA issue or managing user access. Think through potential scenarios beforehand and be ready to outline your thought process and the steps you would take to resolve them.