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- Tasks: Welcome guests, manage check-ins/outs, and ensure a smooth front desk experience.
- Company: Join a chic, newly opened luxury boutique hotel in the heart of London.
- Benefits: Earn £12–13 per hour, enjoy 30 days paid leave, and work with a supportive team.
- Why this job: Be part of a high-end hospitality experience and grow in a stylish environment.
- Qualifications: Previous hospitality experience, strong communication skills, and a positive attitude required.
- Other info: Fluency in English is essential; additional languages are a bonus!
We are looking for a professional and customer-focused Receptionist to join the Front Office team of our newly opened 19-room luxury boutique hotel in London, offering a personalised and high-end experience to every guest.
Key Responsibilities:- Warmly welcoming guests and handling check-in/check-out procedures
- Answering guest inquiries, phone calls, and emails promptly
- Coordinating with housekeeping and other departments for smooth operations
- Ensuring the reception area is always tidy and presentable
- Processing payments and maintaining accurate front desk records
- Supporting the guest experience with attention to detail and professionalism
- Previous experience in hospitality or front desk roles
- Strong communication and interpersonal skills
- Fluent spoken and written English (additional languages are a plus)
- Familiarity with hotel reservation systems (PMS) preferred
- Positive attitude, team spirit, and problem-solving mindset
- £12–13 per hour, depending on experience
- 30 days of paid annual leave, including public holidays
- A friendly and supportive team
- Opportunity to grow within a high-standard boutique hotel setting
Hotel Receptionist (London Area) employer: nihalgercek.com
Contact Detail:
nihalgercek.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist (London Area)
✨Tip Number 1
Familiarise yourself with the specific hotel reservation systems commonly used in boutique hotels. This knowledge can set you apart from other candidates and show your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in handling guest inquiries. Role-playing different scenarios with a friend can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Research the hotel’s unique offerings and values. Being able to discuss how you align with their mission during an interview will demonstrate your genuine interest in the position.
✨Tip Number 4
Network with professionals in the hospitality industry. Attend local events or join online forums to connect with others who may provide insights or even referrals for the receptionist role.
We think you need these skills to ace Hotel Receptionist (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or front desk roles. Emphasise your communication skills and any familiarity with hotel reservation systems, as these are key for the Hotel Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your passion for providing a high-end guest experience. Mention specific examples from your previous roles that demonstrate your ability to handle inquiries and coordinate with other departments.
Highlight Language Skills: If you speak additional languages, be sure to mention them in your application. This can set you apart from other candidates and is particularly valuable in a diverse city like London.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a luxury hotel setting.
How to prepare for a job interview at nihalgercek.com
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your previous roles where you went above and beyond for guests, demonstrating your commitment to a high-end experience.
✨Familiarise Yourself with Hotel Operations
Understanding the day-to-day operations of a hotel can set you apart. Research common front desk procedures, including check-in/check-out processes and how to handle guest inquiries effectively.
✨Demonstrate Strong Communication Skills
Since you'll be interacting with guests and coordinating with various departments, practice clear and concise communication. Be ready to discuss how you've successfully resolved misunderstandings or conflicts in the past.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in hospitality, your problem-solving abilities, and how you handle stressful situations. Practising your responses will help you feel more confident during the interview.
