Hampton by Hilton Newcastle is recruiting a Guest Service Assistant to work Nightshifts.
The perfect candidate will have experience in the hospitality industry, ideally having worked in a hotel, bar or restaurant. This role is for 16-24 hours per week across 2 or 3 shifts and will include midweek, weekends and bank holidays.
We want a confident communicator who brings personality and shine to our team
Main Roles & Responsibilities
- Working across all departments of the hotel including reception, bar & kitchen.
- Checking guests in/out and managing bills & payments.
- Serving alcohol, soft drinks, hot drinks & snacks.
- Prepare and serve food from a limited simple menu.
- Prepare and set up the breakfast buffet.
- Overnight cleaning in the public areas of the hotel.
- Helping guests & creating positive experiences.
- Follow all food safety, licensing and health and safety policies to work safely.
You will have 'Hamptonality'
- Great energy and a can-do attitude.
- Great team player, and you love chatting with guests.
- Skilled multitasker who can balance hard work with great service.
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Hotel reception or similar experience in the hospitality industry.
- Knowledge of hotel reservation systems.
Perks
- Permanent contract with salary exceeding national living wage.
- Paid breaks for shifts that exceed 6 hours.
- Hilton Team Member Travel Program, giving discounted stays across 7,000+ hotels. worldwide. Including 50% off food & drink.
- Hilton University platform and FLOW for all training requirements.
- WeCare app – to support your mental, physical, social and financial wellbeing.
- BHN Extras! - bYond prepaid shopping card, discounted digital gift cards.
- Eye Care voucher scheme – for free eye tests and help towards prescription glasses.
If this sounds like the job for you, please get in touch!
Night Team Member in Newcastle upon Tyne employer: Nights
Hampton by Hilton Newcastle is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to shine. With competitive pay exceeding the national living wage, paid breaks, and access to the Hilton Team Member Travel Program, employees enjoy unique benefits that enhance their hospitality careers. The company prioritises employee growth through training platforms like Hilton University, ensuring that every team member has the opportunity to develop their skills while contributing to memorable guest experiences.
