At a Glance
- Tasks: Lead and develop a community shop to maximise income for patient care.
- Company: Join a compassionate organisation providing free palliative care services.
- Benefits: Be part of a supportive team with opportunities for personal growth.
- Other info: Dynamic role with a focus on volunteer engagement and community impact.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Previous retail management experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We are an ambitious organisation providing specialist palliative care services, completely free‑of‑charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. It costs £5.6m per year to run the Hospice, with only 20% of our funding provided by the government. Over 400 volunteers give their time to the Hospice helping us run efficiently and effectively as part of the local community.
We are looking for an experienced and motivated Community Shop Manager to join our Retail team on a permanent basis. This is an important role to ensure our new shop in Connah's Quay becomes part of the community. Reporting to the Head of Retail you will lead and develop the new store to maximise income to support the patient care at the Hospice.
About you
- You will have previous retail management experience
- Experience of recruiting and leading volunteers
- Be a brand ambassador for Nightingales
- Be a team player
Are you that person?
Key Responsibilities
- Overall Shop Leadership: Responsible for the running of the shop, ensuring KPIs are met and business objectives achieved, including profit targets through maximised sales and controlled costs.
- Brand Ambassador: Present a positive, professional image always to customers, volunteers and colleagues, acting as an ambassador for Nightingale House Hospice.
- Volunteer Management: Lead on the recruitment, induction, development and ongoing support of volunteers, ensuring the team feels valued, motivated and united in the goal of raising as much money as possible for the Hospice.
- Operational Excellence: Ensure the shop is open for all set trading times agreed with the Head of Retail and that operational policies, procedures, and safeguarding standards are consistently upheld.
Shop Manager - Connah's Quay employer: Nightingale House
Nightingale House Hospice is an exceptional employer, dedicated to providing meaningful and rewarding employment in the heart of Connah's Quay. With a strong focus on community engagement, our work culture fosters collaboration and support, allowing employees to thrive while making a significant impact on patients and their families. We offer ample opportunities for personal and professional growth, alongside the unique advantage of working within a compassionate environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager - Connah's Quay
✨Tip Number 1
Get to know the community! Before your interview, spend some time in Connah's Quay. Familiarise yourself with local events and the vibe of the area. This will help you connect with the role and show that you're genuinely interested in making the shop a community hub.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams in the past. Talk about how you’ve motivated volunteers and created a positive environment. We want to see that you can inspire others to support our mission.
✨Tip Number 3
Prepare for questions about operational excellence. Think about how you would ensure the shop runs smoothly and meets its KPIs. We love candidates who can think on their feet and come up with creative solutions to challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and supporting the amazing work we do at Nightingale House Hospice.
We think you need these skills to ace Shop Manager - Connah's Quay
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about community work and supporting palliative care services. Share any personal experiences or motivations that drive you to apply.
Tailor Your CV:Make sure your CV is tailored specifically for the Shop Manager position. Highlight your retail management experience and any relevant skills that align with our mission at Nightingale House Hospice. We love seeing how your background fits with our goals!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can bring to the table without fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Nightingale House Hospice!
How to prepare for a job interview at Nightingale House
✨Know Your Community
Familiarise yourself with Connah's Quay and the surrounding areas. Understand the local demographics and how your shop can serve the community. This will show your potential employer that you’re not just interested in the role, but also in making a positive impact locally.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in retail settings. Highlight your experience in recruiting and managing volunteers, as this is crucial for the role. Be ready to discuss how you motivate and develop your team to achieve common goals.
✨Understand the Brand
Research Nightingale House Hospice and its mission. Be prepared to articulate how you would embody their values as a brand ambassador. Discuss how you can promote the hospice’s image while driving sales and community engagement in your shop.
✨Operational Know-How
Brush up on retail operations and KPIs relevant to running a successful shop. Be ready to discuss how you would ensure operational excellence, from maintaining stock levels to adhering to policies. Showing that you have a solid grasp of these aspects will demonstrate your readiness for the role.
