JoinNightingale House Hospiceand build a rewarding career as part of a dedicated, compassionate team, making a real difference every day. We’re looking for an Assistant ReUse Manager to support the running of our busy and unique retail operation, helping transform donated goods into vital income that supports the work of the Hospice.
About the role
Working closely with the ReUse Manager, you will play a key role in the day-to-day operation of the ReUse Shop.
You will support in driving sales, maintaining high retail standards, and delivering excellent customer service.
You will also supervise a team of sales assistants and volunteers, helping to create a positive and productive working environment while ensuring strong stock flow and effective merchandising.
This is a hands-on and varied role, ideal for someone with retail experience who enjoys working in a fast-paced environment and making a tangible impact.
Key Responsibilities
- Support the delivery of sales and income targets
- Provide excellent customer service and enhance the customer experience
- Supervise and support sales assistants and volunteers
- Assist with stock selection, pricing, merchandising, and display
- Maintain high standards of shop presentation and organisation
- Support stock flow from FCC partner sites
- Ensure compliance with health & safety and retail standards
- Carry out cash handling, EPOS transactions, and administration
- Deputise for the ReUse Manager when required
About You
We are looking for someone who is:
Experienced in a retail environment Confident supervising or supporting a team Organised with strong attention to detail Customer-focused with excellent communication skills Flexible and able to work in a busy retail setting Passionate about supporting charitable work and sustainability
In return Nightingale House offers
- A positive and friendly working environment
- The opportunity to make a real difference
- Excellent training and development opportunities for those that want them
- Generous holiday allowance that increases with length of service
- Employee Assistance Programme
- Live Events Discount scheme
- Refer a friend bonus
Closing Date: 23rd September 2026
Nightingale House is an equal opportunities employer. This post is subject to an Enhanced Disclosure and Barring Service (DBS) check, which will be taken into consideration when confirming any offer of employment. Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: 1035600
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Reuse Assistant Manager employer: Nightingale House Hospice
Nightingale House Hospice is an exceptional employer, offering a supportive and friendly work environment where you can truly make a difference in the lives of patients and their families. With a strong commitment to employee development, generous holiday allowances, and unique benefits like discounts at our café and retail schemes, we ensure that our staff feel valued and empowered. Join us in Wrexham to be part of a dedicated team that plays a vital role in the community while enjoying meaningful work and growth opportunities.
