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- Tasks: Provide compassionate bereavement support to clients and families in a hospice setting.
- Company: Nightingale House Hospice, dedicated to making a difference in people's lives.
- Benefits: Friendly work environment, generous holidays, and excellent training opportunities.
- Other info: Join a supportive team and grow your skills in a meaningful role.
- Why this job: Make a real impact by supporting those in need during difficult times.
- Qualifications: Advanced Diploma in Counselling and experience with loss and bereavement.
The predicted salary is between 30000 - 40000 £ per year.
Roles and Responsibilities
- To provide bereavement support and counselling to adults and children referred to Nightingale House Hospice.
- To hold and manage a caseload of clients, patients, and families with bereavement needs.
- To work closely with the Family Support Lead and Patient Flow Coordinator, ensuring timely and sensitive communication.
- To work as a full member of the Multi-Disciplinary Team, providing preparation for loss and bereavement services to adults, children, and carers.
- To provide individual, group, or family bereavement support, and involve other members of the Multi-Disciplinary Team as appropriate.
- To supervise counsellors, student counsellors, and bereavement volunteers.
- To triage and manage bereavement referrals, including managing telephone advice, ensuring that appropriate information and support is offered, following service protocol.
- To assess the individual needs of the bereaved and refer for internal counselling support or to external agencies when appropriate.
- To jointly manage service evaluation tools, statistics, and audit within the service and provide regular reports.
- To communicate frequently within the service and with other service providers regarding patient care, and share development policies ensuring best practice.
- To manage a caseload of clients, including assessment and allocation to volunteers or students within the service, ensuring treatment delivery remains accessible.
- To educate and involve family members when appropriate, conveying counselling formulations.
- To make day‑to‑day decisions based on practitioner level guidance and professional opinion.
Qualifications
- Advanced Diploma in Counselling
- Registered Therapist
- Member of the British Association for Counselling and Psychotherapy or an appropriate Association
Skills
- High level of computer literacy.
- Ability to work creatively, flexibly, and as part of a team.
- Sound written and oral communication skills.
- Ability to adapt to and contribute to a changing environment.
Experience
- Good level of experience working with both children and adults.
- Experience of working with loss and bereavement.
Knowledge
- Understanding of general office systems and procedures.
- Knowledge of data protection regulations.
- Knowledge of safeguarding.
Benefits
- Positive and friendly working environment.
- The opportunity to make a real difference.
- Excellent training and development opportunities for those that want them.
- Generous holiday allowance that increases with length of service.
- Staff lunch menu (Hospice based positions only).
- Employee Assistance Programme.
- Retail discount scheme.
- Refer a friend bonus scheme.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Counsellor in London employer: Nightingale House Hospice
Contact Detail:
Nightingale House Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field, attend relevant events, and don’t be shy about letting people know you’re on the job hunt. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to bereavement support. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether at networking events or interviews, highlight your experience with both children and adults in bereavement. Share specific examples that demonstrate your ability to manage sensitive situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Counsellor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Counsellor. We want to see how you can bring your unique touch to bereavement support!
Showcase Your Experience: Don’t hold back on sharing your experience with loss and bereavement. We’re looking for someone who has worked with both adults and children, so let us know how you've made a difference in similar situations.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and motivations for joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Nightingale House Hospice
✨Know Your Stuff
Make sure you’re familiar with bereavement support and counselling practices. Brush up on your knowledge of loss and bereavement, as well as the specific needs of both adults and children. This will help you demonstrate your expertise and show that you’re genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves working closely with a Multi-Disciplinary Team, be prepared to discuss your experience collaborating with others. Share examples of how you’ve worked effectively in a team setting, especially in sensitive situations, to highlight your ability to communicate and cooperate.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various bereavement situations, including managing referrals and assessing individual needs. Practising these scenarios can help you articulate your thought process and decision-making skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. Inquire about their approach to bereavement support or how they measure the success of their services. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.