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- Tasks: Provide compassionate bereavement support to clients and families in a caring environment.
- Company: Nightingale House Hospice, dedicated to making a difference in people's lives.
- Benefits: Generous holiday allowance, training opportunities, and a friendly workplace culture.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping others through their toughest times.
- Qualifications: Advanced Diploma in Counselling and registered therapist status required.
The predicted salary is between 30000 - 40000 £ per year.
Roles and Responsibilities
- To provide bereavement support and counselling to adults and children referred to Nightingale House Hospice.
- To hold and manage a caseload of clients, patients, and families with bereavement needs.
- To work closely with the Family Support Lead and Patient Flow Coordinator, ensuring timely and sensitive communication.
- To work as a full member of the Multi-Disciplinary Team, providing preparation for loss and bereavement services to adults, children, and carers.
- To provide individual, group, or family bereavement support, and involve other members of the Multi-Disciplinary Team as appropriate.
- To supervise counsellors, student counsellors, and bereavement volunteers.
- To triage and manage bereavement referrals, including managing telephone advice, ensuring that appropriate information and support is offered, following service protocol.
- To assess the individual needs of the bereaved and refer for internal counselling support or to external agencies when appropriate.
- To jointly manage service evaluation tools, statistics, and audit within the service and provide regular reports.
- To communicate frequently within the service and with other service providers regarding patient care, and share development policies ensuring best practice.
- To manage a caseload of clients, including assessment and allocation to volunteers or students within the service, ensuring treatment delivery remains accessible.
- To educate and involve family members when appropriate, conveying counselling formulations.
- To make day‑to‑day decisions based on practitioner level guidance and professional opinion.
Qualifications
- Advanced Diploma in Counselling
- Registered Therapist
- Member of the British Association for Counselling and Psychotherapy or an appropriate Association
Skills
- High level of computer literacy.
- Ability to work creatively, flexibly, and as part of a team.
- Sound written and oral communication skills.
- Ability to adapt to and contribute to a changing environment.
Experience
- Good level of experience working with both children and adults.
- Experience of working with loss and bereavement.
Knowledge
- Understanding of general office systems and procedures.
- Knowledge of data protection regulations.
- Knowledge of safeguarding.
Benefits
- Positive and friendly working environment.
- The opportunity to make a real difference.
- Excellent training and development opportunities for those that want them.
- Generous holiday allowance that increases with length of service.
- Staff lunch menu (Hospice based positions only).
- Employee Assistance Programme.
- Retail discount scheme.
- Refer a friend bonus scheme.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Counsellor employer: Nightingale House Hospice
Contact Detail:
Nightingale House Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field, attend relevant events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to bereavement support. Think about your experiences and how they align with the role at Nightingale House Hospice. We want to see your passion and expertise shine through!
✨Tip Number 3
Showcase your skills! Bring along examples of your work or case studies that highlight your experience with loss and bereavement. This will help us see how you can make a real difference in our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Counsellor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with bereavement support and counselling. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant qualifications!
Showcase Your Communication Skills: Since sound written communication is key for this role, ensure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively, just like you would with clients.
Highlight Teamwork Experience: As a Counsellor, you'll be part of a Multi-Disciplinary Team. Share examples of how you've worked collaboratively in the past. We appreciate candidates who can demonstrate their ability to work flexibly and creatively within a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nightingale House Hospice
✨Know Your Stuff
Make sure you’re familiar with bereavement support and counselling practices. Brush up on your knowledge of loss and bereavement, as well as the specific needs of both adults and children. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience working with bereaved individuals. Think of specific examples where you’ve made a difference, whether through individual or group support. This will demonstrate your capability and passion for the role.
✨Team Player Vibes
Since this role involves working closely with a Multi-Disciplinary Team, be ready to talk about your teamwork skills. Share examples of how you’ve collaborated with others in past roles, especially in sensitive situations. Highlighting your ability to communicate effectively will be key.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in their bereavement services. This shows your enthusiasm and helps you gauge if the environment is right for you.