At a Glance
- Tasks: Lead our community shop, manage volunteers, and maximise income for patient care.
- Company: Join Nightingale House Hospice, a charity making a real difference in the community.
- Benefits: Enjoy a friendly work environment, generous holidays, and excellent training opportunities.
- Other info: Be part of a supportive team dedicated to helping others.
- Why this job: Make a positive impact while developing your leadership skills in retail.
- Qualifications: Previous retail management experience and a passion for community service.
The predicted salary is between 27000 - 27000 £ per year.
Community Shop Manager Borras Park
Full Time 37.5 hours per week
Salary £27K per annum
About Nightingale House Hospice
We are an ambitious organisation providing specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch. It costs £5.6m per year to run the Hospice, with only 20% of our funding provided by the government. Over 400 volunteers give their time to the Hospice helping us run efficiently and effectively as part of the local community.
We are looking for an experienced and motivated Community Shop Manager to join our Retail team on a permanent basis. This is an important role for our well established shop in Borras Park.
Reporting to the Head of Retail you will lead and develop the new store to maximise income to support the patient care at the Hospice.
About you
- You will have previous retail management experience
- Experience of recruiting and leading volunteers
- Be a brand ambassador for Nightingales
- Be a team player
Key Responsibilities
- Overall Shop Leadership: Responsible for the running of the shop, ensuring KPIs are met and business objectives achieved, including profit targets through maximised sales and controlled costs.
- Brand Ambassador: Present a positive, professional image always to customers, volunteers and colleagues, acting as an ambassador for Nightingale House Hospice.
- Volunteer Management: Lead on the recruitment, induction, development and ongoing support of volunteers, ensuring the team feels valued, motivated and united in the goal of raising as much money as possible for the Hospice.
- Operational Excellence: Ensure the shop is open for all set trading times agreed with the Head of Retail and that operational policies, procedures, and safeguarding standards are consistently upheld.
- Empowerment & Training: Equip volunteers to deliver outstanding retail standards including visual merchandising, customer service, stock generation, pricing and range selection through ongoing coaching and training.
- Compliance & Reporting: Complete all required documentation, reporting and administrative tasks to deadlines set by the Head of Retail.
- Gift Aid Maximisation: Ensure the Gift Aid scheme is fully optimised in line with HMRC guidance, embedding it into daily shop practice.
- Cross Shop Support: Provide cover and support to other shops when required.
- Team Collaboration: Work seamlessly across areas and departments to support the retail strategy, upholding the Hospice's professional code of conduct.
In return Nightingale House offers:
- A positive and friendly working environment.
- The opportunity to make a real difference.
- Excellent training and development opportunities for those that want them.
- Generous holiday allowance that increases with length of service.
- Staff lunch Menu (Hospice based positions only).
- Employee Assistance Programme.
- Retail Discount Scheme.
- Live Events Discount Scheme.
- Staff Discount in Caffi Cwtch.
- Refer a friend bonus scheme.
Up for the challenge? Here is your chance for a new and exciting career!
Nightingale House Hospice is committed to providing equal opportunities in employment. Registered Charity No: 1035600
Shop Manager in Chester employer: Nightingale House Hospice
At Nightingale House Hospice, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment in Wrexham. Our team enjoys numerous benefits, including opportunities for personal and professional growth, while contributing to a meaningful cause that directly impacts the community. Join us and be part of a dedicated team that values your contributions and fosters a culture of care and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Chester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Nightingale House Hospice.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Nightingale House Hospice.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Nightingale House Hospice.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Nightingale House Hospice. Apply directly through us to stand out!
We think you need these skills to ace Shop Manager in Chester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Nightingale House Hospice. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Shop Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Nightingale House Hospice
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Nightingale House Hospice. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
