Young People Support Worker in Whitley Bay

You’ll play a vital part in delivering the charity’s mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. As a Young People Support Worker (Whitley Bay), you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living. You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment. Your work will be underpinned by the Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes.

Responsibilities

• Provide safe, supportive accommodation and champion the wellbeing of every client.
• Deliver personalised support plans that empower individuals to achieve independence.
• Build positive, respectful relationships with colleagues, partners and the people we support.
• Encourage participation in education, training, employment, and volunteering opportunities.
• Contribute to a positive team culture and maintain a safe, welcoming environment.
• Commit to continuous learning and uphold the values of respect, inclusion, and action.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

The charity is committed to fair and inclusive recruitment, and welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, they will carry out the appropriate Disclosure & Barring Service (DBS) check. Only information that is relevant to the role is looked at, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and applicants are encouraged to discuss any concerns with openly.

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.