MENTAL HEALTH SUPPORT WORKER

MENTAL HEALTH SUPPORT WORKER

Leicester Full-Time No home office possible
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At a Glance

  • Tasks: Support adults with mental health needs in daily living tasks and build their confidence.
  • Company: Join a local charity dedicated to empowering individuals and promoting social inclusion.
  • Benefits: Competitive pay, generous leave, ongoing training, and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
  • Qualifications: Experience in health and social care or relevant qualifications required.
  • Other info: Flexible hours with no weekend work and opportunities for career advancement.

Overview

We are currently recruiting for Mental Health Support Workers

Position: Mental Health Support Worker

Location: Across Leicester and Leicestershire

Hours

20 hours per week Monday-Wednesday 9am-2pm and Friday 9am-2pm (12-month Fixed Term Contract)

30 hours per week Monday-Friday 9:30am-4pm, with Β½ hour unpaid lunch break (Permanent)

Salary

Β£12.60 per hour, with the opportunity to further your career by moving into a Senior Support Worker Role (Β£13.57 per hour – subject to meeting the requirements of the role).

About the Role

About the Role:

As a Mental Health Support Worker, you will work one to one with Service Users, supporting them to:

  • Shop for, plan and prepare meals.
  • Clean, cook and do laundry.
  • Develop financial management skills.
  • Maintain / improve their physical health.
  • Build their confidence and self-esteem.
  • Develop social links outside their home.

The role may also involve facilitating group activity sessions, including a weekly mental health drop-in service open to both those living in our supported homes and the wider community.

No personal care is involved.

A full job description is available on our website.

About You

About you:

We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living with mental health conditions with:

  • A minimum of 3 years demonstrable experience and/or a minimum of level 2 qualification in Health and Social Care or similar related subject
  • A positive β€˜can do’ attitude, and a willingness to actively support residents with daily living tasks.
  • A warm and empathic approach
  • The ability to listen in an active and non-judgemental manner
  • Effective communication & interpersonal skills (verbal and written)

A full person specification is available on our website. www.nortonhousingandsupport.org.uk

You will also need to be reliable and have access to transport that ensures swift and smooth transitions between locations in and around Leicester City and Leicestershire (45p per mile paid for use of own vehicle)

About Norton Housing and Support

About Norton Housing and Support

You will be working for a local, registered Charity, operating for over 40 years. Our vision is to be a leading provider of housing and support services that empower individuals, promote social inclusion, and foster a strong, supportive community. We do this through the provision of supported housing, floating support and drop in-services for those with mental health conditions and through adherence to our values – person-centred, empowerment, respect, inclusiveness, partnership and integrity.

In Return

  • Generous annual leave allowance of 6.6 weeks per annum, including bank holidays with additional leave for long service
  • Paid induction and ongoing training to help you develop your skills.
  • A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, plus access to shopping discounts and other benefits.
  • Attractive pension scheme
  • Mileage paid for car usage (45p per mile)
  • Sociable working patterns, with no weekend or bank holiday working
  • A rewarding and varied job, where you make a real difference to the lives of adults with a mental health needs, enabling them to live as independently as possible.
  • A supportive team. During a recent survey, 100% of staff agreed NH&S was a good place to work.
  • Norton Housing and Support is Investors in People Accredited.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send your CV to recruitment@nortonhousingandsupport.org.uk. We are ready to hire as soon as we find the right people and only have two roles available, so we encourage you to apply at an early stage.

Unfortunately, we are unable to acknowledge all applications. Our selection process involves:

Stage 1 – Β½ hr (max.) online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Salary / Benefits: Β£12.60 per hour

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MENTAL HEALTH SUPPORT WORKER employer: Nightingale Hammerson

Norton Housing and Support is an exceptional employer dedicated to making a meaningful impact in the lives of individuals with mental health conditions. With over 40 years of experience, we offer a supportive work culture that prioritises employee development through paid training and generous leave allowances, alongside a commitment to social inclusion and community empowerment. Our team enjoys sociable working hours, a rewarding role, and the satisfaction of contributing to a compassionate mission, all while being part of an Investors in People accredited organisation.
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Contact Detail:

Nightingale Hammerson Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land MENTAL HEALTH SUPPORT WORKER

✨Tip Number 1

Get to know the company! Research Norton Housing and Support, their values, and the work they do. This will help you tailor your responses during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! As a Mental Health Support Worker, you'll need to listen actively and communicate effectively. Try role-playing with a friend or family member to get comfortable discussing your experiences and how they relate to the role.

✨Tip Number 3

Be ready to share real-life examples! Think of situations where you've made a positive impact on someone's life or helped them overcome challenges. These stories will resonate well during your interviews and showcase your empathy and problem-solving skills.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on the Norton Housing and Support site. It shows initiative and ensures your CV lands in the right hands quickly, especially since they're looking to hire soon!

We think you need these skills to ace MENTAL HEALTH SUPPORT WORKER

Experience in Health and Social Care
Positive Attitude
Empathy
Active Listening
Effective Communication Skills
Interpersonal Skills
Ability to Support Daily Living Tasks
Group Facilitation Skills
Financial Management Skills
Confidence Building
Social Inclusion Promotion
Reliability
Transport Accessibility

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mental Health Support Worker role. Highlight any relevant qualifications or experience in health and social care, as well as your ability to support individuals with mental health conditions.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for making a difference in people's lives. Share specific examples of how you've supported others in the past and why you're excited about this opportunity with us.

Showcase Your Soft Skills: In this role, empathy and communication are key. Make sure to highlight your warm, non-judgemental approach and your ability to listen actively. These qualities are essential for building trust with service users.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Nightingale Hammerson

✨Know Your Stuff

Make sure you understand the role of a Mental Health Support Worker inside out. Familiarise yourself with the key responsibilities, like supporting service users with daily tasks and facilitating group activities. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Empathy

During the interview, demonstrate your warm and empathic approach. Share examples from your past experiences where you've made a positive impact on someone's life. This is crucial for a role that revolves around supporting individuals with mental health conditions.

✨Communicate Effectively

Practice your verbal and non-verbal communication skills. Be clear and concise in your answers, and remember to listen actively. This will not only help you convey your thoughts better but also show that you can engage with service users effectively.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they measure success in the role. It shows that you're proactive and genuinely interested in contributing to their mission.

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