Payroll Officer - Nightingale & Hammerson House in London

Nightingale Hammerson is a charity dedicated to providing exceptional residential, nursing, respite, dementia, and palliative care services to elderly members of the Jewish community in London. Operating from two locations, one in Clapham, South London, and the other on The Bishops Avenue, North London, the organization supports nearly 300 individuals. With a strong focus on quality and compassion, Nightingale Hammerson is committed to enhancing the well-being and dignity of its residents in a safe and caring environment.

To provide administrative support across payroll functions, ensuring the accuracy of payroll data, effective communication with managers, and timely completion of key monthly processes. This role supports the Payroll & Pension Manager and works collaboratively with the HR team to maintain accurate staff records and efficient service delivery. This role operates across both organisational sites, and the post holder may be required to work at either location as needed: Hammerson House, 50A The Bishops Avenue, London, N2 0BE, and Nightingale House, 105 Nightingale Lane, London, SW12 8NB.

Duties and Responsibilities

• Payroll Support
  • Check and follow up on weekly timesheet approvals from managers across departments.
  • Review timesheets for completeness and flag anomalies to the Payroll Manager.
  • Assist with preparing and checking monthly payroll reports.
  • Monitor the payroll inbox and respond to routine queries or escalate where needed.
  • Support with payroll-related administrative tasks, including pension data entry, benefit enrolment, and Wagestream administration.
  • Support employees accessing their payslips through the E-Paysafe portal.
• Administration
  • Maintain accurate and up-to-date employee records on Kronos (UKG), including changes to personal & bank details, uploading documents, and managing absences.
  • Produce and distribute sickness letters monthly, following the report received from the manager.
  • Draft and issue parental leave confirmation letters and calculate the payment entitlement.
• Reporting and Systems
  • Assist with the production of monthly payroll reports for Finance and Senior Leadership and any other reports on an ad-hoc basis.
  • Support data collation for audits and compliance checks, under guidance.
  • Upload basic staff communications (e.g. payroll calendar) to the intranet as directed.
• General Support
  • Be present in the office on pay day and other key dates as required.
  • Support ongoing process improvements, particularly within Kronos and payroll workflows, as part of the team.

General Requirements

Safeguarding
Nightingale Hammerson is committed to safeguarding and promoting the welfare of our residents and expects all employees to share this commitment and our safeguarding policy and procedures. If, while carrying out the duties of the post, you become aware of any actual or potential risk(s) to the safety or welfare of residents, these concerns must be reported to our line manager or Director. All offers and continuing employment are subject to an enhanced DBS being in place.

Equal Opportunities
Nightingale Hammerson is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Nightingale Hammerson aims to create and sustain an inclusive work environment that provides equality of opportunity for everyone and reflects the diversity of the communities we serve. You are required to uphold the Equality and Diversity policy and comply with the Code of Conduct, which sets out our standards of behaviour towards those who use our services or work within them.

Safe and Secure Working Environment
You must ensure a safe and secure working environment in keeping with legal requirements and our policies & guidelines. At the same time, you will encourage good practice regarding punctuality, behaviours, and work standards.

Confidentiality
Ensure that any information relating to employees, volunteers and residents (future, current and past) is treated in the strictest confidence and must be discussed only within the confines of the work setting with the appropriate members of the team or managers.

Continuous Improvement
Actively contribute to the continuous improvement process and the ongoing development of a quality culture, such as changing behaviour and identifying and implementing improvements to processes and activities and encouraging others to do the same.

If you have any questions, please get in touch with a member of the Human Resources Team at HR@nightingalehammerson.org

Job Type: Full-time

Benefits: Canteen, Cycle to work scheme, Employee discount, Free fitness classes, Sick pay

Language: English (required)

Work authorisation: United Kingdom (required)

Work Location: In person