Lead Support Worker

Lead Support Worker

Haverhill Full-Time No home office possible
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At a Glance

  • Tasks: Lead and support adults with learning disabilities in a dynamic, fulfilling environment.
  • Company: Join a compassionate team dedicated to making a difference in people's lives.
  • Benefits: Enjoy competitive pay, 30 days annual leave, and paid training opportunities.
  • Why this job: Make a real impact while enjoying diverse activities and flexible shifts.
  • Qualifications: Experience with learning disabilities and a full UK driving licence required.
  • Other info: Opportunities for career growth and recognition through Long Service Awards.

Overview

Lead Support Worker – Haverhill

Full-time | Must hold a full UK manual or automatic driving licence.

We’re looking for a confident, compassionate Lead Support Worker to join our team in Haverhill, supporting adults with learning disabilities, autism, and physical mobility needs across eight individual flats. This is a full-time role for someone who leads by example, communicates with empathy and precision, and thrives in a setting where no two days are the same.

You’ll be supporting a group of people aged between 30 and 80, each with their own interests, routines, and goals. From church visits and sensory room sessions to shopping trips, zoo outings and evening discos, the people we support enjoy a wide range of interests and you’ll play a key role in helping them stay connected to family, friends, and their community. Support is typically 1:1, with occasional 2:1 in the community, and you’ll need to be flexible to help people get to appointments and social events.

Responsibilities

  • Lead on rota management, inputting rotas electronically and helping the team stay organised and responsive.
  • Support with incident reporting, system updates and quality assurance.
  • Attend health and safety or organisational meetings as needed.
  • Be a key point of support for colleagues, offering guidance, helping with training, and modelling best practice in everything.
  • Provide person-centred support, including personal care (from prompting to full support), hoist use, wheelchair support, medication administration and meal planning as required.
  • Support flexible shift patterns (early and late shifts, typically 7am–2pm or 2pm–9pm) with no required sleep-ins or regular night shifts.
  • Be local and able to work flexibly across all eight flats; uphold the organisation’s values of Ambition, Courage, Integrity, Partnership and Respect.

Requirements

  • Experience and skills in supporting adults with learning disabilities, autism, and physical mobility needs.
  • Strong writing and listening skills; comfortable using systems and recording information clearly.
  • Confidence with personal care and mobility support, including hoist use and wheelchair assistance; medication administration and meal planning experience is preferred.
  • Full UK manual or automatic driving licence.
  • Ability to support and train colleagues, manage rota planning, and participate in meetings.

Rewards

  • Competitive pay and job satisfaction.
  • 30 days annual leave entitlement, pro-rata, (including bank holidays), rising to a maximum of 35 days.
  • Pension scheme, including a money purchase scheme with employee and employer contribution.
  • Discounts and cashback on the high street and online shopping through Rewarding Dimensions.
  • Paid training with financial bonuses for completion of awards and diplomas.
  • Free access to the Employee Assistance Programme with a 24/7 helpline for advice and support, also available to partners and immediate family.
  • Recognition and financial bonus every five years through Long Service Awards.
  • Opportunity to purchase Simply Health, a discounted health and dental cover scheme.
  • Bike to work scheme and season ticket loans.
  • £200 recommend a friend scheme.

Apply now.

If you have any questions and would like to discuss the role in more detail, please call the resourcing team on 0300 303 9150.

  • An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
  • We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
  • As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
  • As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
  • We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Salary / Benefits: £13.54 Per Hour

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Lead Support Worker employer: Nightingale Hammerson

At Dimensions, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Haverhill. Our Lead Support Workers enjoy competitive pay, generous annual leave, and comprehensive training opportunities, all while making a meaningful impact in the lives of adults with learning disabilities and autism. With a strong emphasis on employee well-being and community engagement, we foster a culture of respect, ambition, and partnership, ensuring that every team member feels valued and empowered to grow.
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Contact Detail:

Nightingale Hammerson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Support Worker

✨Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially since they value Ambition, Courage, Integrity, Partnership, and Respect.

✨Tip Number 2

Practice your communication skills! Since this role involves supporting adults with diverse needs, being able to communicate with empathy and clarity is key. Try role-playing common scenarios with a friend to boost your confidence.

✨Tip Number 3

Show off your flexibility! The job requires working across different flats and adapting to various situations. Be ready to share examples of how you've successfully managed changing circumstances in past roles during your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the lives of those we support.

We think you need these skills to ace Lead Support Worker

Experience in supporting adults with learning disabilities
Experience in supporting individuals with autism
Experience in supporting individuals with physical mobility needs
Strong writing skills
Strong listening skills
Comfortable using systems for recording information
Confidence with personal care
Hoist use experience
Wheelchair assistance experience
Medication administration experience
Meal planning experience
Ability to manage rota planning
Ability to train colleagues
Flexibility in working hours
Empathy and communication skills

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for supporting adults with learning disabilities and autism shine through. We want to see how much you care about making a difference in their lives!

Be Clear and Concise: Make sure your writing is clear and to the point. Use simple language to describe your experience and skills, especially when it comes to personal care and mobility support. We appreciate straightforward communication!

Tailor Your Application: Take a moment to tailor your application to the Lead Support Worker role. Highlight relevant experiences that showcase your ability to lead, support colleagues, and manage rotas effectively. We love seeing how you fit into our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Nightingale Hammerson

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Lead Support Worker. Familiarise yourself with the specific needs of adults with learning disabilities, autism, and mobility challenges. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Empathy

As a Lead Support Worker, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals with diverse needs. Highlight how you communicated effectively and adapted your approach to meet their unique requirements.

✨Be Ready for Scenario Questions

Expect scenario-based questions during your interview. Think about situations you might face in the role, such as managing rota changes or supporting someone in a challenging situation. Practising your responses will help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.

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